1. JAGANATHAN MOOKAN's Avatar
    Dear Sir i have reset my lumia 640 phone to restore window 8.1 from roll back window 10 techincal preview and forget to off reset protection. now device is asking for reset recovery key code. please provide . please help me to get key.
    Last edited by Laura Knotek; 04-11-2017 at 10:19 AM. Reason: removed personal information for privacy protection
    04-11-2017 09:41 AM
  2. pkcable's Avatar
    Hey Jaganathan! :) Welcome to Windows Central! :) I would think you would need to contact MicroSoft support for help with this. They can be reached here....

    https://support.microsoft.com/en-us
    04-11-2017 10:28 AM
  3. meattray's Avatar
    You can login to your account at Microsoft.com and then click under your profile. It will have a list of your devices. Click on the 640 and then it will come up with additional options which says get recovery key.
    libra89 and pkcable like this.
    04-11-2017 10:44 AM
  4. anon(10197358)'s Avatar
    @JAGANATHAN MOOKAN

    From OOBE, you can also just reconnect your MSA on your Lumia 640. This will disable reset protection.
    pkcable likes this.
    04-11-2017 11:26 AM
  5. Sai Ganesh reddy gana's Avatar
    Please I have reset my phone how to get recovery key please help me sir
    01-22-2018 07:35 AM

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