1. Akson1999's Avatar
    I am a Microsoft Lumia 535 users and have tried at least five times to install Windows 10 on my mobile device, but there were always problems with the keyboard because it would not activate and that the phone every half hour turns off by itself.
    04-14-2017 08:10 AM
  2. libra89's Avatar
    I am a Microsoft Lumia 535 users and have tried at least five times to install Windows 10 on my mobile device, but there were always problems with the keyboard because it would not activate and that the phone every half hour turns off by itself.
    No, it's not getting the next major update. Have you tried using the Windows Device Recovery Tool to reset the phone and then using Upgrade Advisor to update your phone?
    04-14-2017 08:23 AM
  3. Akson1999's Avatar
    Yes all five times !!!
    04-14-2017 08:50 AM
  4. libra89's Avatar
    Yes all five times !!!
    Aw I'm sorry that it didn't work. Try going back to 8.1 and then join Windows Insider (it's an app in the store) to upgrade and also plug it to power too?
    04-14-2017 09:11 AM

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