1. gmfeld's Avatar
    Since the update, I can't get my ATT 950 to connect to my car, a 1999 Acura TL. They don't see each other to make a pairing. Is it possible there's a new Bluetooth version that is not compatible with a 2009 car?
    05-05-2017 09:14 PM
  2. T Moore's Avatar
    First thing to try, unpair the devices, power cycle the phone, try to pair again
    05-05-2017 11:31 PM
  3. gmfeld's Avatar
    First thing to try, unpair the devices, power cycle the phone, try to pair again
    Thanks T, but I did all that already. I deleted all BT profiles from the car, and started from scratch. Just not seeing each other. I initially had an issue pairing it with my Bose Soundlink II, but eventually they paired.
    05-06-2017 10:19 AM
  4. kaktus1389's Avatar
    You could try to:
    1. Soft reset your phone (take out the battery while the phone is on)
    2. Toggle car Bluetooth on and off

    Bluetooth version wasn't supposed to be changed, however I can tell that it works a lot better than it used to for me after the Creators Update.
    05-07-2017 12:45 PM
  5. gmfeld's Avatar
    Situation resolved after working with MS Support chat. I removed all BT connected devices from my phone, did a soft reset, and it then paired with my car.
    05-09-2017 07:31 AM
  6. onetwright's Avatar
    Glad your situation is resolved. I can't find a link or phone number to get to MS Support for W10 Mobile or Windows Phone. Can you share here?

    My issue is with Garmin Fenix 5 smartwatch. Bluetooth will pair, but data is not transferred between phone and garmin connect app. Sometimes phone shows paired to Fenix 5, but app and watch say no connection. I used device recovery tool to roll back W10 mobile and now it works just fine again. But, the phone is prompting me to re-start to install the CU again. I'd rather not, but it seems I have to update. So, I need to find out how to resolve this bluetooth issue!
    05-09-2017 05:08 PM
  7. onetwright's Avatar
    Just contacted Garmin support. They said they're aware of the issue and working with MS to resolve. So, def still some issues with CU.
    05-09-2017 05:22 PM

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