1. davegore's Avatar
    having issues with getting hey cortana to work on my microsoft 925, and it's practically impossible from my lock screen, simple really, with me it's really hit and miss, i have done the learn my voice countless times to try to improve it, but even after doing the refresh I still almost have to talk directly to the phone with a strong loud voice to get cortana to open

    my wife only has to whisper hey siri, 100% reliable, so does anyone have any hints and tips to improve or help me along the way, and I am by no means new to windows phone, used them for many years

    thanks in advance

    Dave
    05-16-2017 09:45 AM
  2. Zachary Boddy's Avatar
    Are you really using a Lumia 925? That would be your problem right there. I didn't even know it was possible to use Hey Cortana on a Lumia 925.
    05-16-2017 09:43 PM
  3. xandros9's Avatar
    Hey Cortana isn't available on the 925.

    Although I wouldn't be surprised if Hey Cortana has seen less effort put in on mobile than Hey Siri.
    pedmar007 likes this.
    05-16-2017 10:07 PM
  4. Zachary Boddy's Avatar
    Hey Cortana isn't available on the 925.

    Although I wouldn't be surprised if Hey Cortana has seen less effort put in on mobile than Hey Siri.
    Well the same Hey Cortana that's on Mobile is available on millions of PC's and Xbox's. But you're right, it's not supported on the Lumia 925. And, honestly, I've not seen any improvements on the feature since its release, so maybe you're right.
    05-16-2017 10:37 PM
  5. ttsoldier's Avatar
    Hey cortana barely works on my Alcatel Idol 4S.
    05-16-2017 10:44 PM
  6. davegore's Avatar
    sorry sorry, Microsoft 950, don't know where I got 925 from, but the same applies as above

    Dave
    05-17-2017 02:07 AM
  7. Chintan Gohel's Avatar
    sorry sorry, Microsoft 950, don't know where I got 925 from, but the same applies as above

    Dave
    perhaps the mic isn't working properly? The sensitivity could be off
    05-18-2017 06:26 AM
  8. AndyCalling's Avatar
    Yea, I've used it on my L930 and my L950XL and if anything it's TOO sensitive. If I ever mention the word Cortana in my place a handful of devices respond at once. Almost certainly you have a mic fault with your L950. Probably hardware needing fixing by MS but try a hard reset first. Sorry for bringing the bad news.
    Chintan Gohel likes this.
    05-18-2017 06:32 AM
  9. gmfeld's Avatar
    Hey Cortana sucks since the last update on my L950. Nonresponsive at least half the time if not more. A significant back step from previous version.
    pedmar007 likes this.
    05-18-2017 08:45 AM
  10. bpsmicro's Avatar
    I have a different weird Hey Cortana problem on my 950. If I set it to "recognize anybody" option, then like others it false-triggers all the time. Generally useless.
    If I set to "recognize only me" and go into the training stuff, it gets wacky. It'll ask me to repeat a phrase, and the recognition line at the bottom will actually recognize the exact text as I speak it, with 100% accuracy, and then it'll tell me it *didn't* recognize and ask me to repeat. It usually makes it to the 3rd step before barfing, but I've had it all the way up to the 5th step a few times. In every case, it *is* 100% accurately recognizing the exact phrase, but then barfs.
    End result: Hey Cortana remains turned off. :-(
    pedmar007 likes this.
    05-18-2017 09:44 AM
  11. Zachary Boddy's Avatar
    Hey Cortana hasn't been reliable for a while on my 950 XL.
    pedmar007 likes this.
    05-21-2017 08:42 PM

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