1. wdschroeder's Avatar
    Hello,

    I'm having an issue with syncing my personal E-mail to my new Windows 10 phone. It is a Nokia Lumia 950, and it was issued to me through my work. During the initial setup of the phone, I had no issue entering my personal E-mail (example@live.com) as the primary account for the phone. However, once I completed the setup, I went to Outlook and attempted to refresh (sync) my inbox, and I got the following message:

    "Something went wrong
    There is a problem with the way eas.outlook.com is set up. Contact a support person or your service provider.
    Error code: 0x85010004"

    Can anyone either help me figure out how to fix this, or point me in the right direction of the solution?

    Thanks,

    Wesley
    05-23-2017 11:18 AM

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