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  1. wigwam12's Avatar
    Problem happened I'm fairly sure after an update a couple months ago.
    Voice calls work fine, voice calls over WhatsApp and skype work fine but if I make or accept a video call i can see and hear the other person. They can see me but not hear me.

    Is there any way to fix this please?
    Very frustrating.
    Last edited by wigwam12; 06-26-2017 at 06:53 AM. Reason: make clearer
    06-26-2017 06:52 AM
  2. ads13's Avatar
    Make sure your phone mic is working.
    Just record your voice with Voice Recorder app.
    - if the problem still occurs, then post it via reply :)
    06-26-2017 09:16 AM
  3. wigwam12's Avatar
    Hi
    You're right the mic doesn't seem to be working anymore.
    Just tried to record a test but there was no sound for this either :-(
    06-26-2017 11:14 AM
  4. ads13's Avatar
    No problem then, visit to your nearest MS Authorized Store :)
    06-26-2017 01:15 PM

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