1. RobbieRobski's Avatar
    So within the last half hour I seem to have lost all of my contacts from outlook.
    When I look at text messages suddenly all I see are just phone numbers from people that have texted earlier but no name associated to text message even though earlier, there was. When I inspect further I see that I have contacts for Skype in Gmail but none for outlook.

    Has this happened to anybody else?

    When I view the people app on windows 10 pc, I do see the contacts in question.

    Alcatel idol 4s
    Build 10.0.15063.540
    Last edited by RobbieRobski; 08-31-2017 at 12:15 PM. Reason: typo
    Dani-L likes this.
    08-30-2017 07:48 PM
  2. Ravimn Olsign's Avatar
    So within the last half hour I seem to have lost all of my contacts from outlook.
    When I look at text messages suddenly all I see are just phone numbers from people that have texted earlier but no name associated to text message even though earlier, there was. When I inspect further I see that I have contacts for Skype in Gmail but none for outlook.

    Has this happened to anybody else?

    When I view the people app on windows 10 pc, I do see the contacts in question.

    Alcatel idol 4s
    Build 10.0.15063.540
    Happened to me this morning. What the hell is happening?
    Dani-L likes this.
    08-31-2017 05:31 AM
  3. RobbieRobski's Avatar
    I rebooted my phone, all my contacts are restored. Try the same let me know. Hope that's it. Certainly a ****ty thing to happen. Clearly something wrong on Microsofts end since my gmail contacts were unaffected.

    Oh btw, even though I got my contacts back, I lost the custom text tones that I had configured
    Last edited by RobbieRobski; 08-31-2017 at 02:08 PM.
    08-31-2017 12:14 PM
  4. cmattau90's Avatar
    All my contacts imported from LinkedIn automatically went away, but I had them filtered so I didn't see them in my phone or in Outlook anyway.
    08-31-2017 04:30 PM
  5. Dani-L's Avatar
    Same here. Rebooting doesn't restore them for me. Lumia 650 (release preview)
    09-01-2017 03:22 AM
  6. Keith White Jr's Avatar
    Happened to me as well, but they are back now
    09-01-2017 10:00 AM
  7. anthonyng's Avatar
    My contacts missing, Lumia 650 release preview
    09-02-2017 04:47 PM
  8. unmorphed's Avatar
    That's been happening to me all year. After updates, after restarts, and randomly.

    That's why after years of blind loyalty, I got Samsung S8.

    Bottom line is, the platform is unsupported garbage now. I can't imagine why anyone would still be using Windows Phone.

    With that said, when Surface phone, or whatever the next attempt is called, comes out I'll be the first to have it.
    xandros9 likes this.
    09-04-2017 01:01 AM
  9. SteveSAPA's Avatar
    I just got an s8. Really beautiful phone. Only issue is I cannot get my exchange email contacts in the contacts app. They are in the Outlook app. Any idea how this can be done?
    09-04-2017 02:21 AM
  10. unmorphed's Avatar
    I'm sure there's a better way, but you could use the stock Samsung Mail app.
    Add your account, but select not to sync it of you're using Outlook.
    09-04-2017 12:08 PM
  11. anthonyng's Avatar
    My contacts came back, I didn't die.
    09-05-2017 05:45 PM
  12. Rinsun's Avatar
    Today I found that the People live tile is dead and and does not show contact photos. Also names of some of my contacts are missing certain parts of the name in the list but when I tap on the contact name it is there correctly when that particular contact page opens.
    It wasn't like this yesterday.
    Edit - the live tile is working showing contact pictures again but the in- app problem of names in the list remains
    Last edited by Rinsun; 09-07-2017 at 05:40 AM.
    09-07-2017 02:15 AM
  13. Auggybendoggy's Avatar
    10/28/17 - today this happened to my Lumia 1520, W10 mobile. Seems it ends up coming back so I'll be patient, but what a pain.
    10-28-2017 02:21 PM
  14. Auggybendoggy's Avatar
    3 hours later and they're back. Anyone know why this happens?
    10-28-2017 04:57 PM
  15. boky69's Avatar
    Yesterday my contacts over microsoft account missing. In people hub add same outlook account,and contacts is back. But,contacts from main microsoft account not work.
    10-29-2017 01:44 PM
  16. SeanContra's Avatar
    Did anyone lose all outlook contacts??
    Yes.
    Reset my phone to factory settings and everything was fine last night.
    Today, the problem is back.

    Also, there's another thread here on the same thing so I guess a truckload of people are having trouble with this.
    10-30-2017 05:43 AM
  17. SRRAE's Avatar
    Same here. Contacts is empty and my texts are showing mobile numbers not the contact name. I've restored to factory defaults 3 times now and each time it only lasts a few hours before happening again.

    When I view my contacts settings it says requires attention but clicking on it does nothing.
    10-31-2017 07:56 AM

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