1. Ossi V's Avatar
    Hello, yesterday I had to do a hard reset on my mother's Lumia 1520, the problem arises when I tried to install the Spanish Keyboard, select to install, stays in preparing the download and in the end never installs it, it gives me a message of "requires attention ", I have the same Lumia and I made the test to install any other language and I get the same message, can't install any other keyboard language. ¿Does anyone else have the same problem?. ¿How i can resolve this?

    Thx in advance.
    11-08-2017 06:52 AM
  2. pankaj981's Avatar
    Does the 1520 have a microSD card installed? If yes, can you try removing it and then try installing the keyboard?
    11-08-2017 07:39 AM
  3. Rinsun's Avatar
    Hello, yesterday I had to do a hard reset on my mother's Lumia 1520, the problem arises when I tried to install the Spanish Keyboard, select to install, stays in preparing the download and in the end never installs it, it gives me a message of "requires attention ", I have the same Lumia and I made the test to install any other language and I get the same message, can't install any other keyboard language. ¿Does anyone else have the same problem?. ¿How i can resolve this?

    Thx in advance.
    I have been having the same problem with Bangla(India) Phonetic keyboard for the last 10 days or so after a hard reset of my Lumia 535 DS.
    I never had a persistent problem like this before - whenever it happened it was transient.
    11-08-2017 09:17 AM
  4. malvo26's Avatar
    @ Ossi V: Go to settings language and make sure you have spanish Mexico installed. If not install spanish Mexico. Do the same in region and set it to Mexico. Then warm reset your phone. That should do it. Hope you have success.
    11-08-2017 09:50 AM
  5. Soumen Sarkar1's Avatar
    Dear Sir/Madam

    When I open my window phone it shown user id and password, But I forget it.
    Please help if possible.

    Thanks
    11-09-2017 01:19 AM
  6. Ossi V's Avatar
    Do it, but have the same problem
    11-11-2017 12:04 PM
  7. Ossi V's Avatar
    @ Ossi V: Go to settings language and make sure you have spanish Mexico installed. If not install spanish Mexico. Do the same in region and set it to Mexico. Then warm reset your phone. That should do it. Hope you have success.
    Thanks for the help but it did not work, the same message always comes out. I did the test in a Lumia 920 with win 8.1 and and I download it without problems, but in none of the lumia 1520 with win 10 install the keyboards
    11-11-2017 12:16 PM

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