02-19-2018 04:25 PM
29 12
tools
  1. Ryujingt3's Avatar
    The update was probably intended for iOS and Android only:(
    It's quite sad that MS had actually developed the updated Photos app for W10M but weren't actually going to release it.

    Yea i guess they did make it for Android and ios !!! Such a shame about the situation with w10 mobile I'm gutted, anyway moving on i guess............
    I have still had no luck accessing my Albums it still crashes back to the start screen !!! but i managed to save all my albums to my one drive in a long about fashion so if i need to view them or get a picture i can thankfully but only on one drive. But this is not ideal !! Hope there is a fix for this in some sort of update in the photos app !! Thanks for your help guys its much appreciated.

    Ross Brown.
    Chances are Ross, sadly, whatever fix will put you back on the stock Photos app like the rest of us. MS won't fix issues with a program update they never intended to release in the first place.
    02-18-2018 04:50 AM
  2. mtf1380's Avatar
    I'm hoping the New photo app will show up again on the next Microsoft phone iteration
    02-18-2018 07:28 AM
  3. nate0's Avatar
    It's quite sad that MS had actually developed the updated Photos app for W10M but weren't actually going to release it.
    I am still using the updated app. :)

    I have still had no luck accessing my Albums it still crashes back to the start screen !!! but i managed to save all my albums to my one drive in a long about fashion so if i need to view them or get a picture i can thankfully but only on one drive. But this is not ideal !! Hope there is a fix for this in some sort of update in the photos app !! Thanks for your help guys its much appreciated.
    What model phone are you using?
    There is one way you might revive this, but requires installing Interop Tools, and interop unlocking your phone if you have one of the recent Lumias. I did not want to mention that but if you get desperate that would be one way, so that you could uninstall the photos app and reinstall it. You would also have full file system access to remove the current photos apps manually if necessary. Sounds like remnants of an older or even the newer version are still there and currently installed one is unable to open since there are conflicts.

    You could also wait for an update. Chances are it should help. But there is no guarantee that update will fix your issue. A hard reset would definitely fix it, but who wants to go through that for just a photos app ;)...Wait and see I guess.
    02-18-2018 09:34 AM
  4. Bretagne1989's Avatar
    Cheers for your comments guys.

    Yea i think i will pass on the hard reset and hope they bring out a new update for the old photos app to sort my issue out !!

    As you say i must have some new and old photo app software installed together causing a conflict which causes me not to be able to open my Albums !!!

    Oh well fingers crossed we get a update in the photos app soon and it will fix this.

    Thanks.

    Ross.v
    02-19-2018 04:25 PM
29 12

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