1. anon(10435130)'s Avatar
    Nokia Lumia 635 windows 10 mobile - os 10.0.14393.2126

    when i go to Settings - Extras - Extras & Info I get the following error message Extras & Info can't be opened. An app update may be available in the Store. Have tried the store and not found the app. Also tried a soft reset, but still can't get into the Extra & Info area to find out more details about my phone.

    How can I get this to work.

    Thanks
    03-25-2018 05:37 AM
  2. T Moore's Avatar
    Probably the only way to get it to work is roll back to 8.1 with the WDRT and start over.
    You have to decide if it is worth the effort.
    03-25-2018 08:34 AM

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