Windows phone crashing often while using Whatsapp and occasionally during calls

Gban

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May 2, 2018
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My phone just recently started crashing while using the Whatsapp voice messenger. I mean it just goes dead. I have to do a soft reboot and sometimes more then once.

Anyone else with that issue, any thoughts on what is happening. It just begin recently.

Also I have found crash during calls but it does not disconnect the call. It just goes into a reboot cycle.

Any known fix for this? Could it be some sort of malware or virus?
 

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