1. etmight's Avatar
    I own a Windows Phone 10 and I need to authenticate with AuthAnvil.

    When I add this AuthAnvil account to Microsoft Authenticator then only 6 digits are shown, while AuthAnvil asks for a 8 digit OTP.

    AuthAnvil Authenticator is not available for Windows Phone, as seen here >> https://help.authanvil.com/hc/en-us/articles/218566348-Downloading-the-AuthAnvil-Authenticator

    What to do now...?
    09-06-2018 04:52 AM
  2. etmight's Avatar
    Have you checked here for help......

    https://help.authanvil.com/hc/en-us
    Their reply is:
    The Microsoft Authenticator is not supported, at the moment we don't have an authenticator for Windows 10 Phones.
  3. pkcable's Avatar
    Correct me if I'm wrong, but don't authenticators work even on a different device? I use google authenticator, on my iPhone for both my Android phone AND for PCs. Couldn't you put in on your PC or Mac, and then just use the code it provides on the Win Phone?
    09-07-2018 01:26 PM
  4. etmight's Avatar
    Correct me if I'm wrong, but don't authenticators work even on a different device? I use google authenticator, on my iPhone for both my Android phone AND for PCs. Couldn't you put in on your PC or Mac, and then just use the code it provides on the Win Phone?
    Don't know if I get what you mean, but the code that the Microsoft Authenticator app provides on my WP10 is a 6 digit code, but AuthAnvil asks for a 8 digit code when l want to log in somewhere with use of AuthAnvil On-Demand.
    09-08-2018 06:01 AM
  5. pkcable's Avatar
    Have you checked here for help......

    https://help.authanvil.com/hc/en-us
    09-10-2018 01:07 PM
  6. etmight's Avatar
    Have you checked here for help......

    https://help.authanvil.com/hc/en-us
    Their reply is:
    The Microsoft Authenticator is not supported, at the moment we don't have an authenticator for Windows 10 Phones.
    09-14-2018 04:34 AM

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