1. Allen Minton's Avatar
    My Lumia 640 LTE keeps informing me that my internal memory is almost full and that I must delete at least 100 Mb in order to allow certain apps to function. (For example, WhatsApp has stopped functioning.) However, all of the files or folders that I can examine using File Explorer are very small. There obviously must be almost 16 Gb of hidden data. How can I view and manipulate the hidden data? I would like to move as much as possible to the added 16 Gb flash memory card, which is almost empty.
    12-11-2018 10:25 AM
  2. SAIF8897's Avatar
    My Lumia 640 LTE keeps informing me that my internal memory is almost full and that I must delete at least 100 Mb in order to allow certain apps to function. (For example, WhatsApp has stopped functioning.) However, all of the files or folders that I can examine using File Explorer are very small. There obviously must be almost 16 Gb of hidden data. How can I view and manipulate the hidden data? I would like to move as much as possible to the added 16 Gb flash memory card, which is almost empty.
    It is difficult at best. It is quite possibly the windows system files hogging the storage.
    Try to delete whatsapp and email accounts and put them back on.
    12-12-2018 12:01 PM
  3. anthonyng's Avatar
    Have you looked in settings, system, storage? It'll break down what you have stored. Can sometimes recover a lot from temporary files
    Also clear edge cache cookies temp files

    It could even be your WhatsApp media clogging things
    12-13-2018 01:34 AM
  4. skald89's Avatar
    Go to storage and check the apps. Sometimes app take up a lot more space than you think. I recently reset the apps and it cleared up a bunch of space.
    12-17-2018 01:13 PM

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