1. Kerry2112's Avatar
    When I search for images using Cortana on my 950XL, I can see the search results thumbnails fine but, when I click on one, it just shows as a blank.

    Anyone else see this problem (or have a solution)?
    mtiede likes this.
    01-06-2019 04:40 PM
  2. sd4f's Avatar
    Sorry, no solution, started about a month ago, seems like something has been updated which broke it, and no fix forthcoming.

    Only option is to try to send feedback. Ironically this function on WP8.1 still works as intended.
    Kerry2112 likes this.
    01-06-2019 07:15 PM
  3. spicypadthai's Avatar
    I doubt it will be fixed. Use Edge instead, searching/viewing/saving works fine.
    DallasXanadu likes this.
    01-07-2019 12:15 PM
  4. DavidBS1989's Avatar
    Same problem here since time ago. I'm going to report it.
    01-08-2019 08:57 AM
  5. Kerry2112's Avatar
    Hey there, Follow these steps:
    Select Troubleshoot search and indexing.
    Select your problem from the list and click Next.
    Choose Try troubleshooting with administrator permissions
    If the troubleshooter can fix the search issues, then try to perform a search with Cortana
    I don't think this applies to W10 Mobile, does it?
    02-05-2019 09:08 AM
  6. spicypadthai's Avatar
    I don't think this applies to W10 Mobile, does it?
    Correct, the reply doesn't make much sense for desktop but it's completely irrelevant for mobile.
    02-05-2019 01:02 PM
  7. DallasXanadu's Avatar
    I started experiencing this almost a year ago. I have to use Edge for image searches.
    02-19-2019 06:19 PM
  8. Kerry2112's Avatar
    March 2019 update seems to have fixed this issue (at least for me).
    03-13-2019 04:53 PM
  9. spicypadthai's Avatar
    March 2019 update seems to have fixed this issue (at least for me).
    Same here
    03-13-2019 06:12 PM
  10. sd4f's Avatar
    Just in time for me to leave the platform.

    Still miss using my L950 though...
    04-24-2019 08:02 AM
  11. Lora Flipo's Avatar
    Same problem I have faced...
    05-04-2019 11:53 AM
  12. Adventurer64's Avatar
    Still works for me. 950xl BTW.
    05-04-2019 02:00 PM
  13. spicypadthai's Avatar
    Problem is back for me, probably after the April update since it was working again after the one in March
    05-04-2019 03:00 PM
  14. Adventurer64's Avatar
    Actually, I just tried and same problem. I mostly use Bing, so I guess it's been awhile since I've used Cortana to search pictures.
    05-04-2019 09:13 PM

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