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  1. Kerry2112's Avatar
    I've noticed that the Live Tile for the MSN News app no longer updates - just shows the same stale news stories from a few weeks back. I've tried reboots and soft resets, no luck. App itself works fine, but the tile is stuck in the past.

    Incidentally, the Cineplex app (which was so well done as a W10M app) also no longer updates the movies shown on the Home screen. The movies shown haven't changed since early October 2018. Rest of the app mostly works fine - still up to date in the Movies tab and still shows current showtimes. But you can no longer store tickets.
    02-20-2019 09:55 AM
  2. fin11's Avatar
    The live tile works fine on the news app on my lumia 950 xl. Did you try looking for app updates in the Store? Think the news app has been updated quite often. If its updated (I have version 4.26.3242.0) try reseting the app.
    Last edited by fin11; 02-20-2019 at 12:36 PM.
    Kerry2112 likes this.
    02-20-2019 11:49 AM
  3. Kerry2112's Avatar
    The live tile works fine on the news app on my lumia 950 xl. Did you try looking for app updates in the Store? Think the news app has been updated quite often. If its updated (I have version 4.26.3242.0) try reseting the app.
    I just tried resetting. No dice. In fact, the Live Tile is now completely dead, even after a subsequent soft reset. (I have the same version, by the way). I guess I'll just wait for the next app update to see if it helps.
    02-20-2019 02:14 PM
  4. pteranodon's Avatar
    I have (newer?) version 4.28.3242.0. Live tile works.
    02-20-2019 03:32 PM
  5. fin11's Avatar
    Strange. I've had problems with people app live tile on some phones but it's always fixed when I leave the charger plugged in overnight, wifi on, connected to internet. Try that to see if news and live tile updates.
    02-20-2019 04:25 PM
  6. lpj_5's Avatar
    the live tile sometimes becomes static for me but if I open the app or just resize the tile it comes back to life.
    03-23-2019 07:33 PM
  7. Adventurer64's Avatar
    The Money and News apps go static when I'm in Canada which I thought was due to the fact that I'm roaming. I do have TMobile service which has fairly decent data speeds while roaming in Canada. In fact, good enough to stream low quality video. So, you would there's sufficient data to update tiles. Now I'm wondering if the issue is related to me being in Canada and not roaming. When I return to US, both tiles start updating again.
    03-23-2019 11:23 PM
  8. Kerry2112's Avatar
    The Money and News apps go static when I'm in Canada which I thought was due to the fact that I'm roaming.
    Ha! You nailed it. Except it appears to be simply which version of the News app you're using. I changed my phone region to US and the live tile immediately started working. However, as soon as I changed News to the Canadian edition, boom, no live tile, even though my phone region was still US.
    03-26-2019 06:02 PM
  9. Adventurer64's Avatar
    Strange. I'll try changing region to US next time I'm in Canada.
    03-27-2019 05:12 PM
  10. Kerry2112's Avatar
    And, out of nowhere, live tile started working today. I'll enjoy it while it lasts...
    fin11 likes this.
    03-30-2019 05:47 PM

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