01-03-2020 06:11 AM
33 12
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  1. tgp's Avatar
    They needed advertising programs and training of the Apple/Andoid fanboys in the phone stores of America.
    The market share of WP in the US was higher than the worldwide market share, but it wasn't nearly as high as some countries in Europe and other places. I doubt that the sales people in American phone stores made much of a difference overall.

    Also, a phone salesperson primarily cares about customer satisfaction, meaning they care that the customer won't be returning their phone. Ask any salesperson whose store carried WP, and they'll tell you that WP's return rate was high. That's not the salesperson's fault.
    01-02-2020 10:20 AM
  2. nate0's Avatar
    So, so many of those moments over the years. They start things and then withdraw. For us, buying Nokia and then abandoning a $7 B...b...b...billion dollar investment in a couple of years is the poster child for MS and their whipsaw decisions. Add to those, the failure to fully commit to projects that when they die, oh well. Again, WP. They needed advertising programs and training of the Apple/Andoid fanboys in the phone stores of America. Spend another $1B, in for a penny, in for a pound.

    Constant changing of terminology and "apps." From Live to Skydrive to Onedrive. Yet, if you look at your Onedrive URL, what does it say? Live. BTW, MS had to change Skydrive to Onedrive because they lost a lawsuit in international court. Seems some little British company owned the name. Oops. How many dollars went to the lawyers that approved the Skydrive (much better name) name?
    Yeah when I think about stuff like that I just keep trying to see the positives and move on ...
    01-02-2020 10:51 AM
  3. fatclue_98's Avatar
    Also, a phone salesperson primarily cares about customer satisfaction
    I have a lovely, one-owner bridge in Brooklyn I'd like to sell you. Ask any sales​person and they'll all tell you the same thing - it's all about the Benjamins.
    nate0 likes this.
    01-02-2020 08:09 PM
  4. nate0's Avatar
    I have a lovely, one-owner bridge in Brooklyn I'd like to sell you. Ask any sales​person and they'll all tell you the same thing - it's all about the Benjamins.
    A good salesman is always bringing home the bacon. I'd go so far as to say an honest salesman is the one who makes sure you're happy...in any case a lot of the "generations" today are both hard to please and "new school". Microsoft is for old farts lol, right?
    fatclue_98 likes this.
    01-02-2020 08:21 PM
  5. fatclue_98's Avatar
    A good salesman is always bringing home the bacon. I'd go so far as to say an honest salesman is the one who makes sure your happy...in any case a lot of the "generations" today are both hard to please and "new school". Microsoft is for old farts lol, right?
    As long as commissions and spiffs are part and parcel of being a salesperson, honesty will remain a pipe dream.
    01-02-2020 08:30 PM
  6. nate0's Avatar
    @fatclue_98
    I am about to get me some more WoA on my 950 XL soon. Was reading some of their latest github commits. More USB C functionality on the way...I found some more interesting (well, to me interesting) firmware tidbits too that I was not aware of.
    fatclue_98 likes this.
    01-02-2020 08:33 PM
  7. fatclue_98's Avatar
    @fatclue_98
    I am about to get me some more WoA on my 950 XL soon. Was reading some of their latest github commits. More USB C functionality on the way...I found some more interesting (well, to me interesting) firmware tidbits too that I was not aware of.
    Cool! Keep us posted.
    01-02-2020 08:58 PM
  8. tgp's Avatar
    I have a lovely, one-owner bridge in Brooklyn I'd like to sell you. Ask any sales​person and they'll all tell you the same thing - it's all about the Benjamins.
    Yup, and customer satisfaction = Benjamins. They don't like to sell phones which are going to be returned, because that means less $$$$$. Windows phones had a higher return rate, so of course they're going to discourage sales. Who wouldn't?

    It's like anything else. Microsoft, Google, Apple, they don't care about being nice or about being a good employer or about helping their customers. They care about one thing: $$$$$$. However, being nice and being a good employer and helping their customers turns into $$$$$. That's why they do it.

    I stand by my statement: a phone salesperson primarily cares about customer satisfaction. He cares because that turns into $$$$$.

    A good salesman is always bringing home the bacon. I'd go so far as to say an honest salesman is the one who makes sure you're happy...in any case a lot of the "generations" today are both hard to please and "new school".
    Good grief, you guys dispute me, and in doing so you solidify my points and back them up!
    01-03-2020 06:11 AM
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