Seriously....another blunder by Microsoft. I don't get it. Is the strategy to **** off the majority of their users in the hope that we'll all abandon the platform so they can quietly retire it? Because if that's the plan, it's working.
I've stuck with Nokia and MS from day one. I was first in the queue to get the HTC 7 Trophy, even when 100% of people were telling me to go Apple or Android. I've maintained my commitment and loyal to the brand and the OS for nearly 4 years. I've invested in the system. I've commercially supported Microsoft, Nokia and many App Developers by buying their products, their accessories, buying my music and videos through the Xbox platform, opting to buy apps rather than take the free ones to show developer support. I've invested in a platform that seemingly has no desire to return that investment.
I've been patient.....oh so very patient. While my family and friends enjoyed using Skygo, BBC, Instagram, Google maps, Mashable, Pinterest, Vine.......and yes, I appreciate that over the past few months a few of these have made it on board....but damn I waited a very, very long time.
And what was I waiting for? I was waiting for improvements. I was waiting for the platform to stop playing catch-up and start to show its true abilities. I was waiting for the killer differentiator.
Well, that's what I was waiting for....did I get any of that? Did we loyal users get any of that?
Here's what I think we got instead; a company so focussed on a local (USA) market and out-of-tune with the rest of the world that it cannot possibly understand the disappointment of its non USA user base when they fail to deliver.
To summarise, here's my 2 cents (or pence) worth of thoughts on your decision to stall this launch:
1. If you’re going to send out communications with the word "soon" in it, I'd advise you to be prepared for mass disappointment when you decide that soon can be as long as you want it to be. It's a deplorable, baseless and utterly desperate attempt to drum up interest in a platform that so few actually care about. It makes you look like the **** at the party.
2. If your plan B is to roll out a senior guy like Marcus Ash and get him to tell one of his only growing markets (UK) that a major upgrade is coming, only to backtrack a few weeks later, it makes him and the rest of his team look like idiots who haven't the slightest clue about what's going on in their respective business units.
In summary, here's a little English expression you can force feed into Cortana's servers....pisss on the pot or get off i.e. sort your ****e out or keep your mouth shut and don't create expectations you cannot deliver against.