1. mtb1's Avatar
    I'm using a Surface Pro 3, I have the previous 9926 I tried updating to the latest update, It won't. So I said forget it and tried to d/load a recovery image, same problem, it won't allow that either. I just want too go back to 8.1, any other things I can try ? Thanks :)
    03-18-2015 10:28 PM
  2. MoshMast's Avatar
    Are you getting any specific error messages? And i'm assuming you downloaded your recovery image from the Microsoft Download site?
    03-18-2015 11:38 PM
  3. mtb1's Avatar
    Are you getting any specific error messages? And i'm assuming you downloaded your recovery image from the Microsoft Download site?
    No error messages, I tried to download the recovery image but, it stops halfway through, confused!
    03-19-2015 10:03 AM
  4. Asskickulater's Avatar
    No error messages, I tried to download the recovery image but, it stops halfway through, confused!
    that sounds like your internet is cutting out mid download
    03-19-2015 01:53 PM
  5. Guzzler3's Avatar
    If you are downloading on your surface... Plug in the power, go to the control panel, power options, change plan settings, set 'plugged in' to never sleep.

    Then start the download before going to bed, it should be downloaded by the time you wake up in the morning.

    MS put those images on the slowest servers on the planet. I tried the support options to let them know, but I couldn't get past level 1 support and their scripted answers.
    03-19-2015 06:48 PM
  6. Asskickulater's Avatar
    If you are downloading on your surface... Plug in the power, go to the control panel, power options, change plan settings, set 'plugged in' to never sleep.

    Then start the download before going to bed, it should be downloaded by the time you wake up in the morning.

    MS put those images on the slowest servers on the planet. I tried the support options to let them know, but I couldn't get past level 1 support and their scripted answers.
    They probably have them capped low so that the servers dont DOS from the traffic
    03-20-2015 02:31 AM

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