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  1. Mike Majeski's Avatar
    First time running into issues with my SP3. Was able to download the latest build without any issues. Restarted and the overall install is 18% (blue ring has disappeared) and the Copying Files step is stuck on 63%. Been like that for 15-20 minutes or so.
    Should I wait it out or try to shut my Surface off?
    05-20-2015 05:59 PM
  2. Mike Majeski's Avatar
    05-20-2015 06:30 PM
  3. EssThree's Avatar
    I'm getting this problem on a regular desktop PC, as well. Exact same spot; 18% while copying files at 63%.
    05-20-2015 09:01 PM
  4. Uncled1023's Avatar
    Same here. Desktop PC, sitting at 18% total, 62% copying files. Not sure what to do from here.
    EssThree likes this.
    05-20-2015 09:26 PM
  5. Mike Majeski's Avatar
    Looks like they are working on a fix on that Microsoft Answers Page. However, looks like it is a pretty common issue.
    Microsoft's recommendation of deleting the temporary files and the old OS files had no effect for me. Will just have to wait it out.
    05-20-2015 10:52 PM
  6. EssThree's Avatar
    Yeah. I did a disk clean up removing previous OS versions, restore points.. everything. No go. Unplugged/uninstalled all peripherals. No go.

    Three times now, so yeah. Definitely something up.

    Edit: Did a clean install of 10074, then went through Windows update to 10122. Updated fine. Pain in the arse doing a fresh reinstall, but I've got the new build at least.
    Last edited by EssThree; 05-21-2015 at 10:41 AM.
    05-20-2015 11:14 PM

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