1. WPCentral Question's Avatar
    after downloading the updates when I try to install the updates my phone restarts and installation fails + lumia 1020
    05-21-2015 12:03 PM
  2. MDK22's Avatar
    IF the installation failed, a HARD RESET will bring the OS back to where it was ...

    a HARD RESET may also fix the failed install - you won't know until you try it.

    IF phone is non-operative, either plug it in to PC & use Windows Phone Recovery tool (make sure you have the latest version) ...
    OR search this forum for HARD RESET key combination.

    Good Luck.
  3. MDK22's Avatar
    IF the installation failed, a HARD RESET will bring the OS back to where it was ...

    a HARD RESET may also fix the failed install - you won't know until you try it.

    IF phone is non-operative, either plug it in to PC & use Windows Phone Recovery tool (make sure you have the latest version) ...
    OR search this forum for HARD RESET key combination.

    Good Luck.
    Ed Boland likes this.
    05-21-2015 12:15 PM

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