1. WPCentral Question's Avatar
    i tried to update my phone to the latest unreleased update using the developer account i made and it took a while to install the update after that the phone restart and those two gears appeared and the line under them didn't load and the screen just become black i tried to open the phone over and over again but hopelessly that didn't work what can i do to open my phone ?
    help please!
    06-23-2015 11:07 AM
  2. vivekgiri_7's Avatar
    I hope your battery was above 40% while updating!
    06-23-2015 11:13 AM
  3. ajaya p's Avatar
    I also face the problem. First charging your phone. When charge phone The phone screen become black you should wait until complete minimum 20-30%. After 20-30% charge the phone automatically install update.
    06-23-2015 11:37 AM

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