The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
12-04-2015 08:56 PM
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  1. TechAbstract's Avatar
    Stuck ALL day with working on it!
    That means it's still working on it
    07-31-2015 01:23 AM
  2. GusHanson's Avatar
    So what I hear is that one of the richest companies in the world with pretty much unlimited funds says about its new fantastic updated software to ignore the original notification link that it emailed voluntarily and with much promotion, and instead manually select a command that is normally used for decimal point updates and bug fixes. Great start. At least it didn't crash and delete all of my information or destroy the map of where things are located because it doesn't keep one like Mac or even the old Amiga. Seriously? You bet I'm already disappointed. When are you clowns going to get some users and use modern testing methods? Is anyone in this banana republic that poses as a "meritocracy" going to have consequences for this?

    Then I suppose my quite truthful and accurate comments will be removed as I will be considered a troll. Good Greif!
    07-31-2015 10:13 AM
  3. cyber worx's Avatar
    Hello people, I had the same issue and i was able to install windows 10 using Microsoft Mediacreationtool.exe
    search it on google, as its my first post it does not let me share link

    Use this tool to upgrade now! ENJOY...
    07-31-2015 10:27 AM
  4. JadeRiver's Avatar
    My desk top has been working on it for almost an hour. I just want to schedule the upgrade at this time due to the fact that upgraded my laptop earlier today and found it to be unstable. Got a black screen several times after the upgrade requiring a couple hard reboots. Also the touch pad is not working properly. No scroll and erratic behavior.
    07-31-2015 06:55 PM
  5. Greg Hutchison's Avatar
    I had the same problem. Try using windows update . It worked for me.
    07-31-2015 07:17 PM
  6. cptmark93's Avatar
    I had the same problem. Except I was dumb enough to wait 5 hours before checking the web. I finally shut down my system and used the control panel to start windows update. Now all is working well. Don't use the pop up windows upgrade!
    KellyJohn316 likes this.
    07-31-2015 08:35 PM
  7. jfa1's Avatar
    MS told that w7 users will require more time more than an hour so wait till it finishes everything
    And the update is coming through waves so sont worry
    Mine started working on it at 4:30 P.M. this afternoon. Came back to the office at *;40 P.M. It was still working on it HP Pavilion g series 7 Home Premium.
    07-31-2015 08:53 PM
  8. Mcwong's Avatar
    I am currently on "Working on it"...

    Under Windows Updates I currently have just a "Windows Malicious Software Removal Tool x64" update waiting to be installed.
    I will install this update, reboot, and try again.
    ​I will post my results.

    -I'm back.
    After installing the "Windows Malicious Software Removal Tool x64" update that was waiting, I rebooted, then did Check for Updates and now I'm presented with "Upgrade to Windows 10".

    TLDR:
    Don't use the "Get Windows 10" notification icon on the bottom right; do the following instead:
    A) Go to Windows Updates, if Windows 10 is not listed, click Check for Updates
    B) Install all Important pending updates 1st, then go to step A
    Thanks, 1 laptop upgraded OK but the 2nd win 7 laptop was stuck for 45 min. I stopped the antivirus for the 1st laptop but not the 2nd. Force reboot and went to control panel ->windows update and started from there. It's now at 17% and so far so good. Could be the anti virus was not stopped before starting the process?
    08-01-2015 06:27 AM
  9. Edgar Lindez's Avatar
    click start then all programs then windows update....it should work !
    KellyJohn316 likes this.
    08-01-2015 10:16 AM
  10. jeokah's Avatar
    I left over night and still stuck on "working on it".

    Googled the problem, found this forum, followed the guy who said "DO NOT use bottom right windows10 icon, USE control panel"

    There you go, WINDOWS 10, AWESOME!
    08-02-2015 08:07 AM
  11. 4fool's Avatar
    Thank you forum members. I too went the route of using the Get Windows 10 utility from the System Tray and got stuck with "Working on it" for an hour. After reading this forum post, decided to simply close the window. It closed cleanly. Opening it back up again, shows the ready message again. So it seems like it was not doing anything.

    Then went to Windows Update, did a Check for Updates, and started the process from there. Progressing through it now.

    FYI, I was going from Win 7 Pro 32-bit to Win 10.

    Thank you, everyone!
    Last edited by 4fool; 08-02-2015 at 04:49 PM.
    TechAbstract likes this.
    08-02-2015 04:34 PM
  12. REJFlorida's Avatar
    Open Windows Update while the Windows 10 App is still running. The Windows 10 Update will show in the Windows Update Box. Click on Install and the Windows 10 Upgrade will start. Best Luck All
    08-03-2015 11:20 AM
  13. Simon Kosh's Avatar
    Go to control panel and check for updates, follow instructions from there worked for me :)
    08-04-2015 07:58 AM
  14. viggenboy's Avatar
    Mine was left with this screen for 36 hours (yes 36) so I closed the box and it said "your download is now complete- Click here to move to the next stage" (+ stuff about timing when the upgrade happened etc......words to that effect anyhow),

    So I clicked here, and went to bed. This morning..... still got the "working on it" screen.

    Upgrading from W7......how long should it take??????
    08-05-2015 04:07 AM
  15. LiamMurray's Avatar
    Hey, this happened to me too! It was stuck for like 14 hours, but just recently I exited out of it and started it up again. It worked perfectly! Hope this helps!
    08-06-2015 01:10 PM
  16. billjon's Avatar
    I have waited for 9 hours and finally gave up. What next ?
    08-07-2015 12:40 PM
  17. NathanJ1970's Avatar
    I closed the window that was saying "Working on it", and reopened the windows 10 icon. The download process began immediately. Hope this works for you 😊
    08-07-2015 02:43 PM
  18. Ravi Sohal's Avatar
    Same with me.
    08-07-2015 03:05 PM
  19. William Grunzweig's Avatar
    info worked like a charm. ty so much :)
    08-08-2015 01:04 PM
  20. William Grunzweig's Avatar
    Info works like a charm. ty for the assistance
    08-08-2015 01:08 PM
  21. Jose Escobar1's Avatar
    my computer was stuck on "working on it" for more than 24hrs
    08-08-2015 09:23 PM
  22. igkhatri's Avatar
    Thank you friends, i tried to update from control panel/windows update...worked absolutely fine on my Macbook with bootcamp...
    Thanks
    08-12-2015 07:57 AM
  23. KellyJohn316's Avatar
    Like so many of the posts on this forum, upgrading from the control panel, windows updates, check updates, did the trick for me as well. Just be patient as checking for updates runs, allow windows to install any required updates, then start over with the check for updates and the windows 10 install invitation should pop up. I only had this "working on it" problem with a Toshiba Satellite laptop running Windows 7. My two HP laptops did not have this problem (also running Windows 7). The advice on this forum was most appreciated.:
    08-12-2015 01:44 PM
  24. timallix's Avatar
    I have been trying to update since the announcement on July 29th. I am a computer consultant and have been working with/installing windows for decades, but this one has me scratching my head. Right now, it's "working on it" Previous attempts have yielded the even more nefarious "something happened" error message. What's completely amusing is the claim, "expect a 10 second prep of your device" just prior to "working on it".

    Ya Right.

    C'mon Microsoft, I haven't been impressed by anything you've released since, well, never. I can't believe this company is still afloat; Windows 3.0, win 95, Win2000, Millenium, Vista, Win 8.0, all of them nasty, stupid releases. What gives? Almost ready to start promoting Mint Linux. It just works.

    I have a 3 year old HP laptop with a fresh install of Windows 7 and all the updates done. Why can't MS join the discussion on this forum and provide a solution? Just boggles the mind.
    08-12-2015 10:13 PM
  25. Lisa Nightenhelser's Avatar
    I have 2 Toshiba Satellite laptops. My newer one worked with no problems from the taskbar icon. This older computer was stuck on "working on it." I don't think it ever downloaded an update because I checked my space used about a week ago and as of now it is exactly the same. I read on here to go to Windows update and try to install from there so I am trying that. It took about 10 minutes and finally a screen came up saying it's downloading 10. (2,092.5MB) We will see what happens but as of now I'm optimistic.
    08-14-2015 03:16 PM
63 123

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