12-04-2015 08:56 PM
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  1. Windows Central Question's Avatar
    While i am doing Win10 upgrade from Win8.1, for last 30 minutes it is stuck at "Working on it" on flash window screen. Nothing moving. Internet connection is good (am writing through that only). What could be the issue. Files were downloaded last night (6.07GB total, 4.64GB on disk). What could be the issue?>
    07-29-2015 01:34 AM
  2. gumle's Avatar
    I have the exact same problem on Windows 7. I've been waiting about 45 minutes right now.
    seaheroz likes this.
    07-29-2015 03:29 AM
  3. Jaime7777's Avatar
    Me too. Win7 64 bits.
    stuck on "working on it"

    any help somebody?
    07-29-2015 03:39 AM
  4. auspex391's Avatar
    Same problem here on 8.1.

    Rebooted and went to Windows Update in the control panel, started the upgrade from there, works fine.
    07-29-2015 03:44 AM
  5. Jaime7777's Avatar
    While i am doing Win10 upgrade from Win8.1, for last 30 minutes it is stuck at "Working on it" on flash window screen. Nothing moving. Internet connection is good (am writing through that only). What could be the issue. Files were downloaded last night (6.07GB total, 4.64GB on disk). What could be the issue?>
    Could you tell me where are the downloaded files please? (PATH)
    07-29-2015 03:45 AM
  6. Prathameshk's Avatar
    MS told that w7 users will require more time more than an hour so wait till it finishes everything
    And the update is coming through waves so sont worry
    07-29-2015 03:45 AM
  7. hiltinuts2's Avatar
    I am currently on "Working on it"...

    Under Windows Updates I currently have just a "Windows Malicious Software Removal Tool x64" update waiting to be installed.
    I will install this update, reboot, and try again.
    ​I will post my results.

    -I'm back.
    After installing the "Windows Malicious Software Removal Tool x64" update that was waiting, I rebooted, then did Check for Updates and now I'm presented with "Upgrade to Windows 10".

    TLDR:
    Don't use the "Get Windows 10" notification icon on the bottom right; do the following instead:
    A) Go to Windows Updates, if Windows 10 is not listed, click Check for Updates
    B) Install all Important pending updates 1st, then go to step A
    Last edited by hiltinuts2; 07-29-2015 at 10:38 AM.
    07-29-2015 10:06 AM
  8. Kiaya611's Avatar
    I have waited in this same state for 2 hours so far...smh... :/
    07-29-2015 10:57 AM
  9. Snowflake162's Avatar
    I had the same problem on my Windows 7 PC and I can confirm that you have to go to the actual Windows Update thing to get the download to start. First, manually check for updates and then it'll say that Windows 10 is ready to download. Hope this helps ;-)
    07-29-2015 12:33 PM
  10. L Beezy's Avatar
    Before I tell you this, I just want to warn you: DO THIS AT YOUR OWN RISK.

    This happened to me on my 5 year old laptop. I simply held the power button to force my laptop to turn off, then turned it back on after about 15 seconds. Before I did this, the "Working on it" screen was on for over two hours. Also during that time, I noticed that there was no activity on my hard drive during this process. Since my laptop is outdated and only used as a test specimen for various activities, I was content with whatever happened as a result of my actions.

    Once I turned my old laptop back on, it began the W10 updating process. I'm not saying to try this, but it worked for me.
    07-29-2015 02:13 PM
  11. Shahid Ashrafi's Avatar
    Stuck for hours. Left running over night. was still stuck on "working on It"
    ASH
    Window 7 64
    07-29-2015 04:32 PM
  12. Michael Sivey's Avatar
    Stuck ALL day with working on it!
    07-29-2015 04:47 PM
  13. collegezone's Avatar
    "Working on it" also happened to me all day. The trick is to go to Windows Update. If you see it then get started. f you dont see it then click "check for updates". it wlll take a few and then start.
    07-29-2015 07:18 PM
  14. opiatedsherpa's Avatar
    Windows Update was the perfect solution...
    07-30-2015 12:44 AM
  15. Kashif Saeed's Avatar
    stuck on this from two hrs wtf every one has the same prob but no solution
    07-30-2015 01:10 AM
  16. jamesautodude's Avatar
    stuck on this from two hrs wtf every one has the same prob but no solution
    Does anyone know how to read?! Don't use the Windows 10 App, go to START then All Programs, then Windows Update... Click on "Check For Updates" and let that check for however long it takes.

    Then, it'll show that you can upgrade and go from there.
    07-30-2015 02:33 AM
  17. RichardF773's Avatar
    don't upgrade it from the notification
    Go to: Control Panel
    Windows Update
    and update it from there .
    07-30-2015 02:34 AM
  18. Kabir Bellingeri's Avatar
    HI everyone! mine got Stuck after the first part of the upgrade process started and the needed the first reboot, after restarting it just got stuck on the windows logo, no tuning circles underneath it, nothing was happening, i tried like 3 times doing all necessary updates on win update center, nothing guys i left it over night and this morning i got up finding my laptop still stuck at the windows logo.
    your help will be highly appreciated!!! thanks
    07-30-2015 04:07 AM
  19. Kabir Bellingeri's Avatar
    Hello James, do you have any idea why my upgrade gets stuck after the first restart is needed, it does everything, it downloads the update, it checks for the installation requirements and all but when it restarts for the first time before copying files, drivers, and the configuring setup my pc gets stuck on the windows logo, and no turning circles underneath it.

    thanks
    07-30-2015 04:11 AM
  20. Ibuix's Avatar
    This works.
    Last edited by Ibuix; 07-30-2015 at 09:34 AM. Reason: I can't spell.
    07-30-2015 09:34 AM
  21. June Perry's Avatar
    I tried for 8 hrs yesterday to load Windows 10 on my Windows 7 64 bit. And of course, there's no progress report, just that group of circles moving around and the message working on it. Obviously it's not working on it!
    07-30-2015 10:07 AM
  22. ewileaver's Avatar
    I'd been "working on it" for the last 2 hours now. WTH
    07-30-2015 11:58 AM
  23. Eric Krings's Avatar
    Windows Key + R > Start typing the word update > hit ENTER > click "CHECK FOR UPDATES" > Click "Proceed with Windows 10 Update" > follow Windows 10 upgrade instructions > Receive Bacon!
    07-30-2015 01:08 PM
  24. John Pasquella's Avatar
    Had the same problem. Go to control panel/ windows update for upgrade. Works fine from there.
    Scott Chapman1 and Hazk TR like this.
    07-30-2015 04:13 PM
  25. Rae Osborne's Avatar
    Went to windows updates clicked check for updates and Install for Windows10 appeared. Started from there and it installed just fine.
    Hazk TR likes this.
    07-30-2015 09:06 PM
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