1. Windows Central Question's Avatar
    After upgrading my surface PRO to windows 10 today it doesn't seem to be able to connect to the network. Going in to setup a connection windows displays the error "windows did not detect any networking hardware". Has anyone else run into this problem? I enabled, disabled, re-enabled, and re-installed the network adapter but it didn't seem to help
    07-29-2015 10:16 AM
  2. SPCHANDLER's Avatar
    I'm having the same issue with a surface 3. I've tried the same things as well as loading new drivers from the Microsoft site surface 3 MSI file Surface3_150623.msi No luck...
    07-29-2015 10:49 AM
  3. todojo's Avatar
    Same issue. Can't install the .ppkg file downloaded from microsoft either to attempt manual reinstall. Big bummer!

    Using surface pro 3 and upgraded to today's released Windows 10.
    07-29-2015 11:11 AM
  4. todojo's Avatar
    Just got off the phone from microsoft and surface support: apparently it is a known issue affecting more than just the surface devices. The only advice they could give (after doing all the troubleshooting) was to revert back to 8.1 and then upgrade again to 10. we'll see if that works...
    07-29-2015 12:38 PM
  5. KillaRizzay's Avatar
    Geez.I'm going to skip reverting back and just do a fresh re-install
    07-29-2015 12:45 PM
  6. quinne8d's Avatar
    Same problem here ( HP Probook 450s) I revert back to Win 8.1.... Give me info, if re-install worked! THANKS!
    07-29-2015 12:47 PM
  7. todojo's Avatar
    Just booted back up after downgrading to 8.1 (restoring all network capability) and upgrading again to 10. No go. Still has the same issue. I thought for sure if Windows 10 was going to work on any device it would be the surface, but no bueno.
    07-29-2015 02:44 PM
  8. todojo's Avatar
    Did reinstall work? Reverting was unsuccessful.
    07-29-2015 02:46 PM
  9. Tammy79's Avatar
    I reverted and reinstalled and everything is working now. I had to uninstall my Cisco VPN client first before upgrading.
    Jim MacGregor likes this.
    07-29-2015 03:51 PM
  10. Stunrunner's Avatar
    Same here. Pro 3 upgrading to 10, no network adapters, reverted back to 8.1, twice now. I do have Hamachi VPN installed, maybe I'll try uninstalling that and trying again...
    07-29-2015 03:57 PM
  11. Stunrunner's Avatar
    UPDATE: I uninstalled Hamachi VPN and a Cisco VPN from a while ago, reinstalled Windows 10, and now the adapters are showing up. I'm not sure which it was, but it's fixed for me now.
    07-29-2015 05:06 PM
  12. Steve Sawyer's Avatar
    Having the same problem with an Asus laptop. Only a few months old, and I haven't installed any VPN clients.
    07-29-2015 07:53 PM
  13. SPCHANDLER's Avatar
    surface 3 fixed
    I reverted back to 8.1, then uninstalled the Cisco vpn software. Windows automatically downloaded the windows 10 update and reinstalled.. WIFI is back online, no issues so far.
    07-29-2015 11:14 PM
  14. dawn_az's Avatar
    Same issue... Reverted to 8.1, uninstalled Cisco VPN, upgraded to Windows 10 again, Surface Pro 3 is happy.
    07-30-2015 05:46 PM
  15. George Priestner's Avatar
    I had the same problem.. but after reverting back to Windows 8.1 I still do not have networking capability. Any suggestions? I'm trying to re download the drivers but having a tough time of it.
    08-01-2015 01:46 PM
  16. George Priestner's Avatar
    I reverted back to windows 8.1 but still have no networking capabilities.. any suggestions? I've tried re-downloading drivers from a norther laptop and installing them on my surface but no luck still..
    08-01-2015 02:08 PM
  17. D Mert's Avatar
    I had the same issue. Rolled back to windows 8.1 via the option embedded into Windows 10 (I think it's under Settings/Update). Uninstalled the Cisco VPN client and then reinstalled Windows 10 and my internet connection returned. This is definitely a thing. For me it was on a home-built machine, not a Surface.
    08-03-2015 06:55 PM
  18. Trevor smith9's Avatar
    I went to settings/network/status/ and at the bottom it should say "network reset". This worked for me. Lmk how it goes
    03-12-2017 09:21 PM

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