1. Romulo_Ferreira's Avatar
    Well, I've been using Windows 10 for two weeks (when Build 10240 was released), and OneDrive won't connect like it did on Windows 8.1 and Build 9926, that I also used before. The icon is always greyed out and says "not connected".
    I've already tried logging out/logging in with my Microsoft Account, making it start automatically with Windows or not, killing the process, etc.
    onedrive1.pngonedrive2.png
    (The screenshots are in Portuguese, but they are understandable).
    Yesterday, when I opened it, there was a message about an update, but it didn't solve the problem.
    Is anyone else having the same issue? Does anybody know how to solve it, if I have to run a process or something like that? As far as I know, I cannot simply reinstall it (or at least I didn't find an option to do so).
    Thanks!
    07-29-2015 02:20 PM
  2. PavanReddy's Avatar
    Do you have a paid subscription or free/promo of OneDrive?
    07-29-2015 03:04 PM
  3. Romulo_Ferreira's Avatar
    A free/promo one.
    07-29-2015 03:14 PM
  4. PavanReddy's Avatar
    hmm...sometimes there will be issues with paid subscriptions. Anyway, I would go to the office.com site and go to support page and raise a ticket. Someone from Microsoft should help you out.
    07-29-2015 03:46 PM
  5. Romulo_Ferreira's Avatar
    Yes, I guess I'll do so. Anyway, people are complaining a lot about OneDrive, they'll probably do something about it soon.
    Thanks for your help!
    07-30-2015 09:52 AM

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