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  1. thankyou-x2mjokada's Avatar
    Thank you!

    Worked for me! I unplugged my USB Wireless adapter. Rebooted, and Windows 10 allowed me to continue. (With "Next" ...)

    Again, thank you.
    08-16-2015 02:05 PM
  2. Ronie Porfirio's Avatar
    Same problem here and same solution.

    Each time this problem happens I press Function + F12 which in my computer it turns off Wi Fi and put the computer into Flying Mode...

    Then after a few seconds it let me "Enter" the login.

    So, now each time I want to turn off the computer I switch wi fi off.
    Thats the Kind of trouble we have for using RUINDOW$

    Shame on you Microsoft
    08-17-2015 02:59 PM
  3. Michael Donovan's Avatar
    Thank you very much! This worked for me as well... same issue with a netgear usb wifi adapter... moving on... :)
    08-26-2015 07:37 AM
  4. Todd Wright1's Avatar
    I literally signed up an account just so i can say THANK YOU SOOO VERY MUCH!!!! i just spend the last week trying to figure this out... countless hours of Microsoft help.... 3 days of no sleep just installing, uninstalling OS's, then a simple yet tricky google search and BOOM THIS BEAUTIFUL THREAD!!!! SIR THANK YOU SOOO MUCH my Cisco AE3000 wifi adapter was the culprit the WHOLE TIME!!!! damn thing lol anyways finally in windows 10 lets see if she'll activate... also i was at first in windows 8.1pro (this was kind of a hacktivation i wont lie.... they gave use media center for free that made windows genuine lol) to 10 then back to windows 7 home premium to 10
    09-03-2015 12:04 PM
  5. Sunny6c007's Avatar
    Thanks Its working :)
    09-03-2015 03:15 PM
  6. Andrew Stephen1's Avatar
    I wrote this for laypeople like myself, so it might make a techie or two roll their eyes. I had the same problem as everyone else on this thread. In my case I could type in my password, but nothing happened when I hit enter, clicked "next", or tabbed to "next" and hit enter. If I waited about 60 seconds and clicked "next" I got a loading wheel which spun indefinitely until I clicked "next" again, and the my screen would go black for a number of minutes and then rebooted to "Welcome back". After around 6-7 restarts I got on google with my phone and found this thread, and like everyone else it was my USB wireless adapter driver messing everything up. My adapter is an Etekcity 3072 I picked up on amazon (from what I've read a lot of folks with different adapter brands are having this issue). After a forced shutdown (held power button for 10 seconds) unplugged the adapter, and restarted. This got me past the welcome screen, I then did a custom set up and disabled all of Microsoft's spyware (which was every option just to be safe, I figured if there was something I want to try I'll research it more thoroughly later, in my case though it seemed like I had everything I needed already). After your desktop fully loads up, if you want to avoid a lot of headache, before inserting your adapter to get back online, either insert your driver disk to uninstall your usb wireless adapter driver (I just clicked the "exe." file and it found the driver was already there and offered to uninstall it), if you do not have the disc someone else said to reboot in "safe mode" (hit F4 when rebooting) and remove the driver from "device manager" (I could not see it in normal mode when I looked). Once you have removed your driver simply plug in your adapter and it should work like any "plug and play" device, and you should be online, now head to settings and "update & security" to check for updates.
    09-20-2015 07:57 PM
  7. Billd598's Avatar
    Disconnecting the wireless network , then shutting the laptop off then turn it back on , then windows 10 ran through the startup and got to my home page , the only problem I am having now is trying to connect back to the Internet with my wireless system , can't find the page that Sam for my password yet! But at least windows 10 is working , thanks Bill
    09-24-2015 03:58 PM
  8. Panda-Rama's Avatar
    I did this and it work absolutely fine. Thanks dude!!
    10-05-2015 01:32 PM
  9. Dankulo's Avatar
    Unfortunately these solutions haven't worked for me. I don't have anything plugged into my laptop and it still gets stuck at the screen and then goes into a blue screen. I'm upgrading to 10 Pro from the 10 preview.
    10-14-2015 06:25 PM
  10. alyemeni's Avatar
    so i installed windows 10 this morning and it went through the steps and got to a point in the install that says "Hi there, welcome back!" with a "next" button in the bottom right of the screen. When i click it nothing happens. If i click on the screen after about a minute it goes lighter blue and then reboots back to the very same screen. Please help my computer has been rendered useless.
    10-26-2015 06:31 PM
  11. Hank Manz's Avatar
    The Hi There message indicates that you are pretty far along in the upgrade process. Before doing anything else, check your Internet connection. If you are connected via a WiFi adapter, trade it for a hardwired connection. I have answered trouble calls on 5 stuck Windows 10 upgrade problems recently and simply plugging the PC into a port on a nearby hub solved the problem all five times. In all cases I had to find a new version of the software associated with the WiFi adapter. In two cases the newer version did not exist so it was new adapter time.
    11-12-2015 12:57 PM
  12. lannshine's Avatar
    Just registered to say thank you. I don't have a USB wifi adapter but a built-in wife/bluetooth assembly card. The update went through the "Next" part after I unplugged the wifi cable from the master I/O board. Thanks a lot!
    11-29-2015 11:40 PM
  13. Vishgvdn's Avatar
    This WORKS! !!!!!!!!!!

    I had a Asus wifi adapter plugged in. Removed it and voila
    Wow you are a life saver! !! Thank you! !!!!
    12-05-2015 10:56 PM
  14. Vestal Inc's Avatar
    i have had the same issue what i did was shutdown my pc all the way, then i powered it up and while it turned on i pressed F11 a couple times(might be F10, F12 for some) then i went into the repair mode or recovery mode it should be a blue screen with options. and then on teh right hand side of the options is go back to previous operating system i click it i little bit later i am back to windows 7 pro. 100% works.
    12-16-2015 11:19 AM
  15. Jeff Cullup's Avatar
    Might sound weird, but it worked for me... don't click on Next with your mouse. Tab over with your keyboard until it's highlighted and hit Space.
    Amazing...thank you so much!
    01-05-2016 01:18 AM
  16. 1olive's Avatar
    Thank you!

    Worked for me! I unplugged my USB Wireless adapter. Rebooted, and Windows 10 allowed me to continue. (With "Next" ...)

    Again, thank you.
    Omg! Omg! Guys....thank you so much for this post..my Asus usb wifi dongle was the prob..i also was stuck at welcome screen..took dongle out n voila!! Got in fine...internet connection another story..gonna tackle that now by trying the suggestions on here
    .knackered 48hrs of troubleshooting! Was fallin asleep at wrk 2day! Thank i all again for creating this community..
    lifesavers!
    Last edited by Guytronic; 02-22-2016 at 05:10 PM.
    02-22-2016 04:22 PM
  17. ibrahim ahmed6's Avatar
    I think I've found a solution to this problem, or at least this is what worked for me.

    TL;DR - Try disabling network devices or removing as many USB peripherals as possible.

    [Some background info]
    - I performed the windows 10 upgrade through the media creation tool downloaded from Microsoft's website.
    - The system I am upgrading is a Windows 7 Home Premium x64 custom built desktop machine; therefore upgrading to Windows 10 Home.
    - I am using a USB 3.0 Wi-Fi adapter to connect this system to the internet (Netgear AC1200 model: A6210-100PAS)

    [Solution]

    On the 'welcome back!' screen after performing the Windows 10 upgrade, my system would stall when trying to move forward by either clicking 'Next' or trying to switch user, and if I clicked a subsequent time the computer would just restart and begin the same loop over again. (not a very nice 'welcome back!' experience)

    The way I fixed this problem was simply by unplugging my USB Wi-Fi adapter and booting up the system. At this point the system was not connected to the network and I was able to move forward from the 'welcome back!' screen without the system freezing up and restarting. Not sure if the solution was based on the fact that the PC was no longer connected to the network or just simply removing a USB device from the PC during setup.

    I hope this helps anyone having a similar issue.
    Thank you man you're great :)
    02-24-2016 02:07 PM
  18. Paeinovis's Avatar
    I think I've found a solution to this problem, or at least this is what worked for me.

    TL;DR - Try disabling network devices or removing as many USB peripherals as possible.

    [Some background info]
    - I performed the windows 10 upgrade through the media creation tool downloaded from Microsoft's website.
    - The system I am upgrading is a Windows 7 Home Premium x64 custom built desktop machine; therefore upgrading to Windows 10 Home.
    - I am using a USB 3.0 Wi-Fi adapter to connect this system to the internet (Netgear AC1200 model: A6210-100PAS)

    [Solution]

    On the 'welcome back!' screen after performing the Windows 10 upgrade, my system would stall when trying to move forward by either clicking 'Next' or trying to switch user, and if I clicked a subsequent time the computer would just restart and begin the same loop over again. (not a very nice 'welcome back!' experience)

    The way I fixed this problem was simply by unplugging my USB Wi-Fi adapter and booting up the system. At this point the system was not connected to the network and I was able to move forward from the 'welcome back!' screen without the system freezing up and restarting. Not sure if the solution was based on the fact that the PC was no longer connected to the network or just simply removing a USB device from the PC during setup.

    I hope this helps anyone having a similar issue.
    You're a life saver tysm... I even called Microsoft and was stuck on the phone w them for thirty minutes and did some weird stuff to my motherboard ty (;_;)
    04-09-2016 09:52 PM
  19. Lynn Ausley's Avatar
    I think I've found a solution to this problem, or at least this is what worked for me.

    TL;DR - Try disabling network devices or removing as many USB peripherals as possible.

    [Some background info]
    - I performed the windows 10 upgrade through the media creation tool downloaded from Microsoft's website.
    - The system I am upgrading is a Windows 7 Home Premium x64 custom built desktop machine; therefore upgrading to Windows 10 Home.
    - I am using a USB 3.0 Wi-Fi adapter to connect this system to the internet (Netgear AC1200 model: A6210-100PAS)

    [Solution]

    On the 'welcome back!' screen after performing the Windows 10 upgrade, my system would stall when trying to move forward by either clicking 'Next' or trying to switch user, and if I clicked a subsequent time the computer would just restart and begin the same loop over again. (not a very nice 'welcome back!' experience)

    The way I fixed this problem was simply by unplugging my USB Wi-Fi adapter and booting up the system. At this point the system was not connected to the network and I was able to move forward from the 'welcome back!' screen without the system freezing up and restarting. Not sure if the solution was based on the fact that the PC was no longer connected to the network or just simply removing a USB device from the PC during setup.

    I hope this helps anyone having a similar issue.
    04-21-2016 12:07 PM
  20. David Safir's Avatar
    I just finished two laborious updates from Windows 7 to 10. On my Toshiba it just took forever, but on my HP I was completely blocked, no trick of any kind worked, just stuck on the screen described in this thread. Since I kept reading about network issues, I plugged the computer directly into my Modem/router via CAT wire and the installation immediately woke up and finished, took about another 20 minutes. This seems to me is some confusion on the installer's part with wifi, so bypassing that seemed to work quickly.
    05-24-2016 04:29 PM
  21. AndyCalling's Avatar
    The best approach is to make a DVD or USB stick from the ISO download, then install it fresh. So long as the OEM version of Windows on the target PC has been activated already, W10 can now take your W8/7 key from the firmware and activate itself without doing an upgrade first. If you have a retail copy of W7/8 rather than OEM you can type in your key and it will be accepted.
    05-24-2016 05:37 PM
  22. Patrick Chancey's Avatar
    I'll be damned, removing the USB wifi adapter worked. +1.
    05-26-2016 06:04 PM
  23. katieaflower's Avatar
    I was just going to post that but took me this long to sort out my USB WiFi drivers for Win 8/10. =) WiFi is probably the main culprit. Congrats and hopefully others will stumble on this thread from Google like I did.
    Wow my hero. 2 days of stress and annoyance and all I needed do was to remove wifi USB. Happy happy happy thank you xx
    06-24-2016 04:07 AM
  24. PaulSimmo38's Avatar
    Hi the wired keyboard did not work for me, but choosing on screen keyboard, bottom left, did
    06-30-2016 08:17 AM
  25. ET3D's Avatar
    Just wanted to add my thanks for the USB WiFi fix. Just updated an old PC and got that issue. Removed some USB peripherals but not the WiFi (figured it would be useful). Had to read this to remove it, and it worked.

    Edit: And back to Windows 7 I went. Windows 10 didn't recognise the WiFi adapter and ethernet connection didn't work, probably some problem with the nForce chipset. At least reverting to 7 worked. Not sure now if anything is amiss, I hope not.
    Last edited by ET3D; 07-08-2016 at 08:56 AM.
    07-08-2016 08:18 AM
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