1. Shiells's Avatar
    I just downloaded Windows 10 on my laptop. Since downloading it, I have closed my laptop twice, and both times when I reopened it, it was frozen. What I mean by frozen, is that while my laptop was still powered on, the screen was entirely black, and even when I tapped the touchscreen, space bar and power button, the black screen remained. The only fix I found was to hold down the power button until the computer completely shut off and reboot it. I have never had to reboot this laptop before, never had so much as a minor glitch.

    Obviously, I cannot just live with this problem for long. Help, please, or I will have to get rid of Windows.
    07-29-2015 11:00 PM
  2. Carlos002's Avatar
    Try to take out the battery! Restart computer!
    Maybe that can help you! Or check PC status pressing F12 or CTRL-ALT- DELETE (SUPR) to access Bios and restart!
    07-29-2015 11:35 PM
  3. Shiells's Avatar
    In other words, unscrew the bottom of the laptop, thereby problem voiding its warranty, just so I can reboot the laptop in a slightly different way? Yeah, nope. Not going to try that, thanks.

    I know how to restart. What I'm looking for is a way to make it stop freezing in the first place. You know, having to restart every time I open up the a laptop is not something I'm willing to live with.
    07-29-2015 11:41 PM
  4. idne's Avatar
    Hi - Did you find a solution to the laptop freezing after closing the top? I upgraded to Windows 10, have updated all drivers, and am experiencing the same problem - I have a lenovo yoga 3 pro computer.

    09-08-2015 07:44 AM

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