09-11-2016 12:17 AM
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tools
  1. Suzanne Witheford's Avatar
    Thank you for this tip - it worked for me! Really helpful and can't believe it's been released with this issue!
    08-03-2015 05:10 AM
  2. Nicki Edwards's Avatar
    I've read the instructions to fix it but don't know how to search for the command prompt thing. Can anyone help. I'm desperate as I need to be able to send emails.
    Jennywennynono likes this.
    08-03-2015 07:15 AM
  3. Phil Wolstenholme's Avatar
    Well done to rickthemonk.
    Worked for me.
    Found this solution after hours of frustration
    08-03-2015 08:20 AM
  4. Phil Wolstenholme's Avatar
    Well done to rickthemonk.
    Worked for me.
    Found this solution after hours of frustration
    08-03-2015 08:25 AM
  5. GB82's Avatar
    Me too - exact same symptoms, just running sfc now.....
    08-04-2015 04:23 AM
  6. Cameron Todd's Avatar
    Right click on start button then select command prompt for admin then type "sfc/scannow" It takes a few mins.when done type "exit" then restart your mail
    08-04-2015 05:01 AM
  7. Dagfinn Uthaug's Avatar
    I have the same problem with Outlook 2007.
    I saw the solution wrt search for "CMD". Pls state where to start - where do I start search - from outlook?
    08-04-2015 05:05 AM
  8. Jim Murphie's Avatar
    Same issue. although the suggested solution has fixed. BUT.
    Im really sick of the biggest IT Co in world constantly giving us faulty products? this is an issue but MS didnt advise. Outlook 365 is dreadful and our co (2600 users) has switched back to Outlook 2010. MS please stop telling us to upgrade and then causing issues. One cant even call you to discuss! (has anyone actually tried and succeeded in getting onto a person at MS support? also I have bills on on CC for MS and cant tell what they are for AND the phone No you give for inquires goes through to Playstation support. and this from a huge "quality Co"
    End of rant

    Jim
    08-04-2015 05:15 AM
  9. GB82's Avatar
    sfc/ scnanow sorted it - thanks rikthemonk!
    08-04-2015 05:37 AM
  10. sharon kent's Avatar
    Thanks rikthemonk - solved my problem too!
    08-04-2015 09:11 AM
  11. Jennywennynono's Avatar
    I may be a bit old and slow but I tried following Riks advice and couldn't find the file to type into. I can get command prompt and I see a little black box in the left hand corner but then I'm stuck. Can anyone talk me through it in basic terms as I need my emails for my small business.
    08-04-2015 01:17 PM
  12. Jennywennynono's Avatar
    Can you help me Sharon
    08-04-2015 01:18 PM
  13. Jennywennynono's Avatar
    I've done it at last ! you have to leave a space between sfcONE SPACE /scannow (sfc /scannow) as shown and then click on it an it starts up and takes about 20 minutes. Thank you rik I just hope it's not a temporary fix.
    08-04-2015 04:37 PM
  14. nmfh's Avatar
    riktheemonk advice worked for me. Thanks
    08-05-2015 06:06 AM
  15. pkcable's Avatar
    I bookmarked this thread I KNOW this is going to happen to my father's PC when he upgrades it! He is always losing his ability to send from Outlook! Then he calls me in a panic and I have to come over and fix it. On the plus side I get a free meal from mom, and usually a bag of goodies for the road. LOL
    08-05-2015 10:44 AM
  16. LotusNE's Avatar
    Just to confirm, the sfc/scannow trick sorted me out too. Just had to close and restart Outlook, and the emails that were stuck in the outbox were sent automatically
    08-06-2015 04:49 AM
  17. cractive's Avatar
    Perfect! This was exactly the problem and the solution! Many Thanks!
    08-06-2015 07:51 AM
  18. NickySharma's Avatar
    Hi I have tri everything t still not working. Please help
    08-07-2015 03:00 AM
  19. Keith Thomas5's Avatar
    Thanks rikthemonk! Back in business!!
    08-07-2015 08:04 PM
  20. MikeLincoln's Avatar
    I've run the sfc /scannow and received 'Windows Resource Protection could not start the repair service'.

    I'm still stuck with unsent e-mails in Outlook 2013. Can anyone help with this please?

    Mike.
    08-08-2015 07:58 AM
  21. David Mitchell6's Avatar
    The SFC/scannow worked to fix Outlook by repairing corrupted file (and disabled a Norton add in?)
    Thanks
    08-09-2015 07:37 AM
  22. Perttu Lehtinen's Avatar
    So saw this on another WindowsCentral thread.

    Click on the search icon, search on cmd when you find the application (Command Prompt) run as administrator (i.e. right click it and click run as administrator). You will then see a rectangular black window appear with folder> then type in sfc/scannow and sit back and wait (takes a while to run).

    When finished type in exit. Then close outlook, restart and problem solve. Seems to have solved the problem for a number of people on the other thread too.
    I thought it was Linux that required command line..?
    08-09-2015 08:02 AM
  23. Peter Hintermann's Avatar
    Many thanks! - This fixed the problem.
    08-09-2015 01:09 PM
  24. Ian Hirst's Avatar
    Thanks - worked for me too somehow! Amazing Microsoft didn't spot this earlier.....
    08-10-2015 07:23 AM
  25. michelkhn's Avatar
    sfc/scannow seems to work just fine.
    08-10-2015 12:22 PM
105 1234 ...

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