07-18-2016 06:40 PM
30 12
tools
  1. Chris Mooney's Avatar
    I'd really like to see what the store has to offer but, I can't access it at all. It just gives me the "server stumbled" and the error code.

    I also can't use my micorsoft account at all. Any pre-installed app that you can link an account to fails. I'm really at a loss.

    I looked up some of the error codes and found plenty of companies willing to let you pay to "fix" the error.

    HELP PLEASE!!
    07-30-2015 10:43 AM
  2. elias panopoulos's Avatar
    I'm having the exact same problem...
    07-30-2015 11:19 AM
  3. jover1001's Avatar
    Same here.. I'll post anything I find out.
    07-30-2015 11:36 AM
  4. Chris Mooney's Avatar
    Initially I thought it might have just been first day stuff...but it sounds as if most people are being able to access the store and use their Microsoft Account properly. I've searched around the internet and it doesn't seem that this is a very common problem. Makes me worried.

    Any push in the right direction would be great.

    and thanks guys for commenting
    07-30-2015 12:43 PM
  5. elias panopoulos's Avatar
    I havent had any luck figuring it out yet either. I'm on a Dell xps with McAfee Security. I'm wondering if it's due to McAfee settings?
    07-30-2015 01:01 PM
  6. Chris Mooney's Avatar
    Ok, I just went into settings > Network & Internet > Proxy > at the bottom click internet options > Advanced tab > reset internet explorer settings....I then restarted and the store comes up. I have comcast with the Fast Connect Protection Suite (which is a pile of garbage) and I think that what was effecting IE settings.....and that's all a guess. I hope this helps.
    07-30-2015 01:17 PM
  7. elias panopoulos's Avatar
    That worked... Thanks!
    07-30-2015 01:25 PM
  8. Chris Mooney's Avatar
    I'm so stoked right now!!!
    07-30-2015 01:26 PM
  9. nvrmt666's Avatar
    Sweet mother of god...

    Chris Mooney, i have had this same issue for 3 days now. Not only with the store but with every aspect of windows 10 that required logging into my Microsoft account. Endless googling, constant experimentation, innumerable reboots. I even went so far as to stay on hold w/ Microsoft support for THREE HOURS only to have the tech say "wait for the next update"

    You sir, have shared the most valuable tip on the internet at the moment. the world needs to know! All fixed, thank you good sir!!
    Chris Mooney likes this.
    07-31-2015 05:22 PM
  10. Mark Edgerton's Avatar
    Chris Mooney,

    THANK YOU!!! I spent many hours trying to figure this out and called Microsoft and Xbox support. Xbox support tried to help but was unable. Microsoft support you can't even get through to. Thank you very much. I don't think this is a Comcast issue though because I have a couple of other computers in my home that did not have this problem, so it is some other problem that is causing this, but you solved the problem, whatever the cause. Thanks. How on earth did you manage to figure this out? That is the bigger question...

    Mark
    Chris Mooney likes this.
    07-31-2015 06:50 PM
  11. Chris Mooney's Avatar
    Mark, it was seriously dumb luck. I was frustrated at the situation and found a suggestion in the far reaches of the internet. It kind of directed me to try a few things that didn't work but ultimately got me to the internet options. And that's when I started trying stuff...and then accidentally saved a few lives. I'm glad I was able to help....and kind of wonder how many other people are having this problem.
    terminalfrost87 likes this.
    08-01-2015 11:52 AM
  12. lisabelle's Avatar
    Thanks so much!!!! That helped!!!
    Chris Mooney likes this.
    08-03-2015 07:42 PM
  13. Cristian Colon's Avatar
    You just save my life bro, thanks!!!
    Chris Mooney likes this.
    08-04-2015 03:03 PM
  14. Jderooij40's Avatar
    Thank you Chris mooney, it helped!!
    Chris Mooney likes this.
    08-06-2015 09:51 AM
  15. RajeshJ's Avatar
    Thank you, it worked
    Chris Mooney likes this.
    08-12-2015 10:47 AM
  16. Karma Reece's Avatar
    I created an account just to say thank you Chris!! You saved my life!! I live in Canada and, I updated both my laptop and my desktop at the same time. The laptop had no issues but the desktop...I was about to smash it to bits. Lol. Thank you for your quick thinking!
    08-19-2015 07:22 PM
  17. Priscylla Piucco's Avatar
    U saved me!!! Thank u so much
    Chris Mooney likes this.
    08-23-2015 04:51 PM
  18. Aloysius Reuben's Avatar
    thanks
    Chris Mooney likes this.
    08-25-2015 12:02 PM
  19. Beatriz Galarza-Hernandez's Avatar
    You are a life saver, Chris. Thank you!!
    Chris Mooney likes this.
    08-31-2015 05:20 PM
  20. RO_oman's Avatar
    man, I'm using Google translator to say thank you! It is unrealistic helped :)
    10-05-2015 10:39 AM
  21. Chris Mooney's Avatar
    man, I'm using Google translator to say thank you! It is unrealistic helped :)
    Glad it worked for you. I know how frustrating it was for me :) Enjoy the store.
    10-10-2015 03:58 PM
  22. 90smixtape's Avatar

    To the kind, sweet person who shared the following tip:

    "I just went into settings > Network & Internet > Proxy > at the bottom click internet options > Advanced tab > reset internet explorer settings....I then restarted and the store comes up. I hope this helps."

    For whatever reason your tip, clears something that Windows 10 was choking on. Reset of IE settings (even though I NEVER use that p.o.s.) solved a couple of MAJOR PROBLEMS I was having with my recent upgrade to Windows 10:
    1. I was unable to create or modify User Accounts. Kept failing with "Something went wrong" and I could not get it to sign in "using Microsoft Account".
    2. I got an error code (finally something I could use!) when I tried to launch the 'Store'

    Your single tip has made my computer usable again. Thank you SOOOOOO MUCH!!!!!!


    920Walker likes this.
    10-12-2015 04:19 PM
  23. Nimerith's Avatar
    Feel epic!.. :3 My friend and I have been working on fixing the error for several months and your solution worked! It is such a derpy bug, but I'm glad you figured out how to fix it. I bookmarked the page so I can send my friends to the page so that they can fix the issues. This also fixed her issue with xbox app.
    11-07-2015 05:10 PM
  24. terminalfrost87's Avatar
    Chris Mooney, I too registered here just to thank you for your advice. I was having problems not just with the Windows Store but with singing into Adobe. Thank you ever so much - I've been trawling through forums and help pages all afternoon and had no luck up until now.
    11-08-2015 10:40 AM
  25. Joan Mascardo's Avatar
    Thank you so much! It worked!
    11-28-2015 07:04 AM
30 12

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