1. Stephen Matlock's Avatar
    Windows 7 HP Pavilion DV7 w/ second monitor attached via RGB

    Windows 10 upgrade wizard said everything was fine.

    Upgrade took >90 minutes.

    Second monitor no longer works on my laptop. (No monitor works - tried different cables, different monitors.)

    Contacted Samsung for support on monitor. Downloaded updated video driver.

    Rebooted.

    Windows 10 now won't boot.

    No system recovery options.

    Now what?
    08-01-2015 11:34 AM
  2. dalchina's Avatar
    Hi, try safe mode using a Win 10 installation disk. Also see
    http://answers.microsoft.com/en-us/i...718bd8d?auth=1
    (I'm not yet allowed to post links- ha!)

    which gives detail.

    and search
    windows 10 black screen

    (assuming you see a black screen, that is)


    Note too that system restore is OFF by default in Win 10.. so unless you turned it on, that option is out.
    08-03-2015 08:22 AM

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