1. naveed99's Avatar
    Hi, Last night I upgraded from windows 8 to windows 10 which was free to reserve and upgrade by microsoft.
    Process took about an hour and laptop restarted with a fresh windows10. Everything was fine.
    Thos evening I turned on laptop and after appearing of dell logo screen another screen appeared with a yellowish background and little white dots rotating in a circle I thought its a normal activation process and will take about 10/15 minutes but right now its been 4hours and its still there.
    Cant go ahead to the page where I can log-in
    Cant see ang messages or notification that why its stuck here
    No error messages just little dots circling in the middle and I am waiting for 4hours.
    Have tried it turning off and on several times, restart but no success.
    Hp pavillion model 15-n221sa
    Please come back with any solution or support I have a lot my work pending and dont know what to do.
    Thanks a lot in advance for your help & support.
    08-02-2015 05:56 PM

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