1. Arlan Henry's Avatar
    Whenever I hit restart or attempt to shutdown my system, it proceeds to show me the blue "Restarting" or "Shutting down" screen with the white dots going round in a circle and NEVER shuts down.

    I have no problems letting the system sleep or hibernate but restarting or shutting down doesn't work. I have to resort to long pressing the power button.

    Does anyone else have this problem or a fix?
    08-03-2015 10:14 PM
  2. ven07's Avatar
    Close off any open programs you might have and then hit shutdown. If it goes to the shut down screen and tells you that some programs are preventing shut down, force the shut down
    Laura Knotek and Arlan Henry like this.
    08-03-2015 11:05 PM
  3. Arlan Henry's Avatar
    Thanks. That worked.

    PS: It wasn't working even when pressing the "Force Restart/Shutdown" key. Closing open programs worked better.
    ven07 likes this.
    08-04-2015 01:25 AM
  4. ven07's Avatar
    Thanks. That worked.

    PS: It wasn't working even when pressing the "Force Restart/Shutdown" key. Closing open programs worked better.
    Worked for me a few times, but now I just make sure everything is closed as I don't want to risk losing any data
    08-04-2015 05:18 PM

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