1. Danny Cicero's Avatar
    I reserved my copy of windows 10. I have tried to update it plenty of time but every time i do it fails during the second boot, it stops at 93% and goes to a black screen for a while, than it says "restoring back to your previous version of windows" I dont know what to do. I tried mostly everything. I deleted all the files in the software distribution and went into command prompt and put in wuauclt.exe /updatenow that didnt work. I downloaded the windows tool directly from windows that didnt work. Can someone help me? Should I call Microsoft. Is anyone else having this problem?
    08-04-2015 12:21 AM
  2. stga77's Avatar
    Same thing here, after waiting a really long time it just froze at 87% and after an even longer time I got the same message.
    Hate this!!
    08-04-2015 01:55 PM
  3. Elizabeth Percy1's Avatar
    This has happened to me too I have tried everything you have and have even reinstalled my Windows 7 in case something had broken but still no luck 16 times update has tried to install this.
    Last edited by Elizabeth Percy1; 08-04-2015 at 02:12 PM. Reason: notice nobody else put in their name and I am a newbie
    08-04-2015 02:10 PM
  4. mjperry51's Avatar
    Make sure all your external devices (especially USB) are disconnected before the upgrade. . .
    08-04-2015 03:37 PM
  5. stga77's Avatar
    No external devices were connected.
    Is this a well known issue upgrading from Windows 7?
    08-04-2015 03:42 PM
  6. Danny Cicero's Avatar
    How does external devices have to do with updating windows 10? It fails on the second boot
    08-04-2015 10:28 PM
  7. stga77's Avatar
    I tried once again and actually succeeded.
    08-05-2015 01:33 AM
  8. Danny Cicero's Avatar
    Just like that? Did you do it using the windows creation tool, or the upgrade at the bottom of your screen?
    08-05-2015 12:51 PM

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