11-19-2015 10:41 PM
37 12
  1. guruka's Avatar
    Not with a clean install. Just let the installation make new user folders on C:, then use the "location" property to point to the correct folder. Works just fine.
    08-17-2015 10:36 AM
  2. sheldon cohn's Avatar
    The tool didn't work for me either, I reloaded Windows 7 a few times, re-formatted C drive,loaded
    it again with the same result. A co-worker had downloaded Windows 10 to a USB drive and
    we wound up doing a clean install of Windows 10. It took about 3 hours to finish. Including trying
    the tool, then switching to the USB drive.
    08-17-2015 11:50 AM
  3. Kupuna's Avatar
    Anything new on this problem since August? I'm in the grip of an identical problem here in October.
    10-06-2015 08:29 PM
  4. Krebbin Rebbin's Avatar
    Argh! Here I am, close to retirement, have installed all versions of Windows loads of times. Till now.
    I upgraded all the Pro versions of Win 7 with volume licenses for my clients. BUT nothing works on my PC, mediacreationtool or USB or DVD. This is ridiculous. I've ploughed thru countless forums and nothing helps. This is a MS bug that's going to go down in history if they don't get it sorted.
    10-07-2015 09:39 AM
  5. burky39's Avatar
    I can't tell you how happy I was to discover this forum posting!!!

    I have NEVER encountered such difficulty in attempting to upgrade an OS as I have with Win 7>>Win 10.

    Been trying for three weeks. First with the standard MS "file per day" approach. Re-downloaded files 3 times in case I had corrupted files. Tried creating a Media Creation Tool file to USB, then tried an ISO to CD bootable disk and nothing worked!


    Upon starting setup I get a 2 second Windows 10 Splash Screen then execution abruptly terminates. Thereafter it doesn't even try to start until a re-boot.

    Finally in frustration I went out and BOUGHT the darn Win 10 Install package. It doesn't work either. I can't even boot from it to try that approach.

    I then talked to MS Tech Support for three hours, which was one of the biggest wastes of my time in years. I think a first day trainee could have helped me more. The agent must have asked me 10 times "How much did I pay for the Install Package?" I couldn't remember if it was $116.99 or $119.99 but she never advised me why it mattered. (Did I need to pay $1 more to get a working version?). She never could get it to work, and told me my 2 year old Intel i7 processor and Motherboard were probably too old and incompatible with Win 10. :-( Yah. Sure.

    So I am still running Win 7 and have wasted $116-119 along the way, but I do have some satisfaction that I am not alone in this fiasco.

    10-10-2015 01:55 PM
  6. guruka's Avatar
    Well gosh burky, you bought the darn thing. That means you don't need to upgrade. Backup all your data (and even make a system image - "just in case") and then do a CLEAN install, not an upgrade. It'll work just fine. Then put your data back and reinstall whatever programs you need. It'll take less time than you've spent on this already.
    10-11-2015 01:11 AM
  7. burky39's Avatar

    I wish I could do what you suggest BUT I can't get the official Windows 10 USB stick load to even boot in order to do a clean install. All attempts to do so result finally in the normal disk boot sequence. I have checked the BIOS boot sequence and associated parameters three times and all looks right but no matter what I do I can't seem to make any progress, nor could the Microsoft Agent that logged into my computer and horsed around for three hours, :-(

    I'm kinda bummed out about the whole thing so far.
    10-15-2015 07:11 PM
  8. PepperdotNet's Avatar
    The user folder has to be moved back to it's original position before upgrading to windows 10.
    This, I believe, is the answer. Seems like a simple enough thing to detect and pop up a warning about.
    10-15-2015 08:29 PM
  9. jerrycott's Avatar
    I finally found a solution! There is a free windows fix program at Tweaking.com that fixed both of my machines so that they would run any of the Win 10 update programs!
    10-18-2015 03:14 PM
  10. Peter McNeill1's Avatar
    If you have an ISO of Win 10, try something like WinCDEmu that mounts it as a virtual disk drive and install it that way.
    10-19-2015 03:32 PM
  11. win11wanted's Avatar
    I hope I may have some useful news.
    (.... BTW what's that previous post about? Is someone trying to shift some software?)
    Mine It is not yet a solution - but it's another clue which may help us all move just one inch or two closer to a positive result.

    Well, sad to say, I have had exactly the same issue.
    So I switched machines - BUT still to the same OS (i.e Win 7/64, installed with the very same disc in fact).
    Unlike the Dell laptop upon which I struggled for days with this infuriating issue - much to my surprise the Win 10 setup file ran immediately with no problem at all ! (??)
    So it must be something specific to the Dell machine hardware side, or (much more likely) the software and the way I have it configured (maybe something in Group Policy I have locked down?)
    In terms of what is at fault, what is now eliminated from the list of suspects is .....
    A. Win 7 itself, and
    B. The Win 10 media (because the same problem arises when using a Win 8 setup.exe)

    But ultimately, I don't really want the snooping, invasive, prying Win 10 on the machine upon which it will quite happily install. I want it on the machine that won't yet accept it (from sources/setup.exe). because that is not going to go online, other than to activate.
    So the next move is to try to get XP (in dual boot) onto the problem machine and to see if I can run Win 10 setup from within that OS. ( But I doubt it.)
    So, I personally feel a little nearer to solving the crime, but sorry for no solution yet.
    Maybe after all these months you have some further info too ??
    Please post if you have.
    10-19-2015 04:10 PM
  12. DSP316's Avatar
    Had same problem. Here's the solution I found:
    Open your File Explorer to C Drive and under View tab, check the Show hidden files check box.
    You may notice two folders on your System or C Drive named $Windows.~BT and $Windows.~WS. Delete these $Windows.~BT and $Windows.~WS folders.
    Now open the iso file using explorer (which has been burned on to the DVD or USB drive already). Do not use autoplay and do not run the setup.exe on the root of the drive, and run setup.exe from the Folder named "Sources." Worked for me then.
    11-19-2015 10:41 PM
37 12

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