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11-19-2015 10:41 PM
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  1. guruka's Avatar
    I have installed the Windows 10 upgrade on two Win 8.1 PCs using the USB stick created with Microsoft's Media Creation Tool. No problems. Now turning to a Windows 7 machine with has passed the compatibility and readiness testing and shows the white "Get Windows 10" icon in the system tray. Not wanting to wait for the interminably slow Microsoft in place download (even on a 20 Mb/s connection) I tried to install from the USB stick as I did in Windows 8.1. Guess what... the setup.exe file on the USB drive simply refuses to run even though I am logged in with Admin account. Even tried it in Safe Mode. No go. No error message. Nothing at all. Just won't even run. Anyone else having this issue?

    Oh, and yes, it is the correct version of Windows 10. Attempting to install Win 10 "Home" over Win 7 "Home Premium" and Malwarebytes is disabled.

    UPDATE: Decided to try installing using the Media Creation Tool itself from within Windows 7 because it offers the option to "upgrade this PC." It won't run either giving the useless error message:
    capture.png

    Of course, rebooting makes no difference at all.
    Last edited by guruka; 08-04-2015 at 06:49 PM.
    08-04-2015 06:27 PM
  2. Zachary Boddy's Avatar
    Open Run by pressing [Win] + [R] and typing "winver" without the quotation marks. Maybe you're not running the right updates or have a genuine version of Windows 7 (just taking all possibilities into account). It'll show you what version of Windows you're running and if it's licensed. You should have Service Pack 1.
    08-04-2015 07:16 PM
  3. avdveen's Avatar
    I have the exact same problem on a valid Windows 7 Pro SP1 64-bit desktop.

    Tried running setup.exe from flash drive and CDROM, nothing happens.
    Tested the installer files on a clean VM as well as my Win7 Pro 64-bit laptop and it works on both, so the Win10 Pro 64-bit install files are not corrupt.

    Other .exe files run and install fine, just not the Win10 stuff, so not a corrupt registry (entry) either.

    Win10 upgrade via Windows Update is also failing, error code 80070005; all attempts to resolve that has been fruitless too.
    08-06-2015 06:15 PM
  4. rebinoh's Avatar
    I have the exact same problem on a valid Windows 7 Pro SP1 64-bit desktop.

    Tried running setup.exe from flash drive and CDROM, nothing happens.
    Tested the installer files on a clean VM as well as my Win7 Pro 64-bit laptop and it works on both, so the Win10 Pro 64-bit install files are not corrupt.


    Other .exe files run and install fine, just not the Win10 stuff, so not a corrupt registry (entry) either.

    Win10 upgrade via Windows Update is also failing, error code 80070005; all attempts to resolve that has been fruitless too.
    I'm having a similar issue but on a Windows 7 Home Premium desktop. I've used all the KB fixes and ran a chkdsk to no avail. Can someone offer some assistance?
    08-10-2015 09:09 AM
  5. guruka's Avatar
    We are all in exactly the same situation. All updates installed and Chkdsk run with no errors. The setup.exe on the ISO will not run and neither will the Media Creation tool.
    08-11-2015 12:52 PM
  6. guruka's Avatar
    Correct version of Windows shows on both machines. One is Home Premium SP1 and the other is Professional SP1. Both are correctly licensed and activated. What's especially weird is that attempting an in-place upgrade gives no error messages at all. The executable just does not run. Both these machines (a laptop and a desktop) are doing exactly the same thing. All my Win 8.1 machines upgraded perfectly using the same USB ISO to do an in-place upgrade.
    08-11-2015 12:58 PM
  7. Ma Rio's Avatar
    Why not just boot from the USB drive? That's the whole purpose of it for me.
    jmshub likes this.
    08-11-2015 01:37 PM
  8. guruka's Avatar
    Yes. You are right. I can do a clean install by booting from the ISO. That, of course, will require both reinstalling all programs and restoring all data from backup and also the purchase of two Win 10 license keys, because when you do a clean install you don't get the free upgrade. So yeah, for a bunch of money and many hours of my time it can be done that way. And I may end up going that route. Since my existing Win 7 installations are stable, fast, clean and well maintained I may just decide to wait to upgrade. I'm just concerned that in-place installs are not even possible on these machines and wondering why.

    I guess I'm not fond of mysteries where computers are concerned. I like to get to the causes of problems and understand them.
    08-11-2015 01:53 PM
  9. jmshub's Avatar
    If you boot from the USB drive, you can still choose the option to upgrade the instance of Windows on the PC instead of a clean install.
    Last edited by jmshub; 08-11-2015 at 02:02 PM. Reason: edited for clarity
    08-11-2015 02:02 PM
  10. Ma Rio's Avatar
    Yes. You are right. I can do a clean install by booting from the ISO. That, of course, will require both reinstalling all programs and restoring all data from backup and also the purchase of two Win 10 license keys, because when you do a clean install you don't get the free upgrade. So yeah, for a bunch of money and many hours of my time it can be done that way. And I may end up going that route. Since my existing Win 7 installations are stable, fast, clean and well maintained I may just decide to wait to upgrade. I'm just concerned that in-place installs are not even possible on these machines and wondering why.

    I guess I'm not fond of mysteries where computers are concerned. I like to get to the causes of problems and understand them.
    Well..programs are generally easy to reinstall and that doesn't take up too much of your time (except you hoard them). Other data also. I suggest you do it manually by just putting all your pics, music, docs n everything up on a flash drive or an external HDD, and just copy them back, that works better for me than making a backup and then restoring from it. As for the licence..well, yes. It didn't bother me even in the first place because I didn't have a (legal) licence for Win8, but it could be a problem to you.
    08-11-2015 02:17 PM
  11. guruka's Avatar
    Thanks, but no, actually that is not possible. When you try that you will receive an error message saying to remove the installation media and start Windows normally and then re-insert the installation media and restart the upgrade from within Windows. So, yes, you can choose "upgrade" when you boot from the install media, but no, it won't actually allow that to happen. Only two choices: in-place upgrade (which doesn't work) or get a Win 10 license key and do a clean install overwriting the existing installation. If you skip entering a key you have limited functionality - which is pretty much useless.
    Last edited by guruka; 08-11-2015 at 02:42 PM. Reason: clarity
    08-11-2015 02:28 PM
  12. guruka's Avatar
    Yeah, you are right. I've done clean installs and rebuilds many times and it always feels good to start clean. These machines are pretty mean and lean anyway, so it's no big deal. More about solving the mystery and seeing who else is having this experience than anything else.
    08-11-2015 02:34 PM
  13. Ma Rio's Avatar
    If you skip entering a key you have limited functionality - which is pretty much useless.
    Not true I think. You actually have almost all the functionality. The only thing I noticed is that you can't do any customatisation (which isn't that important, and also the default theme looks good), and one more thing, I can't remember, but I know it's not a big deal.
    08-11-2015 03:36 PM
  14. guruka's Avatar
    Thanks for your help. If anyone solves the mystery, do post the answer here. Thanks.
    08-11-2015 04:09 PM
  15. anon(9598047)'s Avatar
    Is your window10 ISO broken?
    08-11-2015 11:54 PM
  16. guruka's Avatar
    No. Have done three other installs from it. All went perfectly.
    08-12-2015 10:08 AM
  17. rebinoh's Avatar
    I was on the phone for almost two hours with a Microsoft technical support representative and he told me not to use the ISO because I would need a product key.

    He tried to bypass that requirement and it wouldn't load. He did some more alterations via the remote access and thought all was fixed, but alas, it was not.

    As I stated to him, it may be something simple that I'm overlooking but at this point I'm so frustrated I think I'm going to just continue to use Windows 7. I was so looking forward to having the new OS. But if anyone has any suggestions, I'm more than open to them.
    08-14-2015 12:46 PM
  18. guruka's Avatar
    A clean "boot from the installation media installation requires a product key UNLESS you have first installed from within your existing OS. If you do that the hardware footprint of your computer is stored on MS server and a clean install without a key becomes possible.
    08-14-2015 12:53 PM
  19. guruka's Avatar
    SOLVED: Windows 10 setup.exe will not run in Windows 7

    I unplugged all my hard drives except the boot drive and the upgrade install proceeded fine. Since I keep my User data on a different drive, I then rebooted with that drive hooked up, made sure drive letters were assigned correctly and then remapped my user data folders on C: to the existing ones on D: using Properties/Move.
    08-14-2015 12:56 PM
  20. jerrycott's Avatar
    I'm having the exact same problem. On two valid win 7 machines. Win 10 update will not run, setup.exe will not run from flash drive. No error message, nothing. I think it might install if I boot from the flashdrive and select "clean install" but I don't want to loose all my stuff. Both machines have SSD's.
    08-15-2015 05:27 PM
  21. jerrycott's Avatar
    This doesn't sound like something that would work for the rest of us.
    08-15-2015 05:38 PM
  22. guruka's Avatar
    Do you have multiple drives? If not, why not backup your data and then copy it back after the install? Of course, you will need a valid license key if you install outside of Windows. Microsoft tried to make it easy.... except when it doesn't work
    08-15-2015 06:06 PM
  23. yaynative's Avatar
    Thanks for your help. If anyone solves the mystery, do post the answer here. Thanks.
    My friend had the same problem. He took it to a MS store and they gave him a win 10 license. He was able to run setup and setup as new.
    08-15-2015 07:27 PM
  24. pdaneophyte's Avatar
    The user folder has to be moved back to it's original position before upgrading to windows 10.
    PepperdotNet likes this.
    08-15-2015 09:44 PM
  25. jerrycott's Avatar
    Still not a peep from Microsoft about why this might be happening or how to fix it. . .
    08-16-2015 04:03 PM
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