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  1. Kunal Dudwadkar's Avatar
    My solution:

    Go to settings>users and create a new user with admin priviledges. Make sure that user does NOT have an email address. Just a local user (so keep clicking the text that says "save user without email address" and so on.

    Log out of your account and log in as that new user. Your PC will now finish updating the new user and part of that process involves downloading the patches you can't get in your regular account.

    When first logged in, go to the windows store, and you should automatically download updates after 10 seconds.

    Once updated, restart the PC and log into your regular account. Mail and Calendar should work properly. Go into Windows Store. You should be able to download the rest of your updates now.

    Keep that account you made as an "emergency backup"; don't use it for anything other than this type of trouble. As a Windows Insider, I was stuck the same way back on build 10071 and did the same thing to force Win Update to get me to the next build.
    Thanks Dude :) Worked for me. The only thing was that once the new user account opened, I was not able to access the start menu and search. But a quick reboot fixed it. Disabled antivirus and firewall and hit update all on the store. And everything was updated.
    08-10-2015 03:41 AM
  2. vikash singh1's Avatar
    Not working for me. I upgraded my pc a week back but couldn't update the apps then due to time issues. But last nite I updated the cumulative patch by ms before updating my apps and now the apps wont work. Tried few tricks from here but no help.
    08-10-2015 03:42 AM
  3. realwarder's Avatar
    As Microsoft is aware of the issue the safest thing is probably to wait a day or two rather than hacking registries and system folders... a fix or recommended workaround will come pretty quickly.
    Tom Snyder likes this.
    08-10-2015 08:49 AM
  4. loribinca's Avatar
    Creating the local account might have solved it for me .. but it might have been a co-incidence, interestingly it only affected my Surface Pro 3 and not my desktop.
    08-10-2015 09:33 AM
  5. LA6507a's Avatar
    hey I just try this method from here: http://answers.microsoft.com/en-us/w...f58dddc?auth=1

    1. Run an elevated command prompt (Type "cmd" in Search, then press Ctrl+Shift+Enter).
    2. Type following commands:

    net stop wuauserv
    move "c:\Windows\SoftwareDistribution" "c:\Windows\SoftwareDistribution.old"
    net start wuauserv

    3. Reboot
    4. Try to download something from the Store.
    try to disconnect from the internet while doing this. just to make sure windows update really turn off and not downloading any updates.
    -------------------------------------------------------------
    I think that this solution that was found in the MSFT Answers forum bears repeating, even to be stickied. It certainly worked for multiple users as well as for my Surface.
    EDIT: I will add that I only renamed the "SoftwareDistribution" directory by appending ".OLD" to it as opposed to actually moving it elsewhere in the file system. I believe that renaming the folder was the original intent of the OP in that thread.
    Last edited by LA6507a; 08-10-2015 at 12:26 PM. Reason: Fixed broken Link
    loash and Fpfpfpfp like this.
    08-10-2015 12:20 PM
  6. bsayegh's Avatar
    I have tried nearly everything mentioned and nothing helped. The really crappy part is that anyone who cant get a Windows Update because of this bug will have to figure out how to fix it on their own. While many of us are pretty good about searching the internet for answers, there are tons of people who have no clue what to do when something doesn't work. If Windows cant even patch itself because it cant get an update, someone is screwed.
    08-10-2015 02:04 PM
  7. Ben M Thomas's Avatar
    That didn't work for me.. did what you said - restarted - downloads still stuck - checked msconfig still in selective startup
    08-10-2015 02:52 PM
  8. Lundon44's Avatar
    My issue is similar to everyone's here but not entirely the same. My issue is when trying to install a new app only. Existing apps will update fine. But when trying to install a new app it shows it's downloading, then installing, but fails at 99%. Then it says "Well, this is embarrassing (see details)." Clicking on details shows the message "We can't find the app. error code 0x80070002". I can hit retry which results in the same thing over and over.

    I've reset the Windows Store cache a bunch of times and rebooted. I've tried running the Windows Update troubleshooter which fixes something but doesn't actually fix the problem. Like many of you here I've ended up switching to a local account and then back to a MS account just to download new apps. But this is far from ideal or as a long term workaround.

    I'm eager to try some of the other ideas listed here and see if they fix the issue though.
    08-10-2015 03:10 PM
  9. dawindbag's Avatar
    hey I just try this method from here: I can't download or update apps via Windows Store - Microsoft Community

    1. Run an elevated command prompt (Type "cmd" in Search, then press Ctrl+Shift+Enter).
    2. Type following commands:

    net stop wuauserv
    move "c:\Windows\SoftwareDistribution" "c:\Windows\SoftwareDistribution.old"
    net start wuauserv

    3. Reboot
    4. Try to download something from the Store.
    try to disconnect from the internet while doing this. just to make sure windows update really turn off and not downloading any updates.
    -------------------------------------------------------------
    I think that this solution that was found in the MSFT Answers forum bears repeating, even to be stickied. It certainly worked for multiple users as well as for my Surface.
    EDIT: I will add that I only renamed the "SoftwareDistribution" directory by appending ".OLD" to it as opposed to actually moving it elsewhere in the file system. I believe that renaming the folder was the original intent of the OP in that thread.
    This worked for me. Right down to the renaming vs. move (move threw an error). Seems like a pretty hacky fix, but it worked. Hopefully some future update fixes this for folks who can't touch the command line.
    08-10-2015 04:55 PM
  10. dvdhills's Avatar
    I found that if I used task manager to close any processes I did not need, it worked. Onedrive especially seems to freeze the store.
    08-10-2015 08:19 PM
  11. Gray Liu's Avatar
    Same problem here! Besides, my Mail and Calendar App won't open. Just freeze at their logo page. I wanted to reinstall those two Apps, now that the store is down. I can't do anything but wait. This really sucks!!
    08-12-2015 03:04 AM
  12. loash's Avatar
    1. Run an elevated command prompt (Type "cmd" in Search, then press Ctrl+Shift+Enter).
    2. Type following commands:

    net stop wuauserv
    move "c:\Windows\SoftwareDistribution" "c:\Windows\SoftwareDistribution.old"
    net start wuauserv

    3. Reboot
    4. Try to download something from the Store.
    try to disconnect from the internet while doing this. just to make sure windows update really turn off and not downloading any updates.
    -------------------------------------------------------------
    I think that this solution that was found in the MSFT Answers forum bears repeating, even to be stickied. It certainly worked for multiple users as well as for my Surface.
    EDIT: I will add that I only renamed the "SoftwareDistribution" directory by appending ".OLD" to it as opposed to actually moving it elsewhere in the file system. I believe that renaming the folder was the original intent of the OP in that thread.
    This worked for me too, thanks!

    I also renamed the "SoftwareDistribution" folder with .old, I've noticed that it's recreated a new "SoftwareDistribution" folder so I'm guessing I should be good to delete the .old version now (*hovers mouse over 'delete' button cautiously*)
    gpobernardo likes this.
    08-12-2015 03:44 AM
  13. soren molander's Avatar
    Dear Forum, Windows 10 worked fine until the last update, when a lot of things stopped working:

    0. Windows update stopped working ("cannot check for update since you are not connected to the internet"). I can readily browse over http but the windows internet services stopped working.
    1. It's not possible to create a HomeGroup.
    2. It's not possible to start the printer spooler, which means my USBprinter doesn't work.
    3. Windows app store is unreachable.
    4. I can browse the web, but can't update my mcafee virus protection software.
    5. I used to be able to stream files to my SmartTV using UMS, this doesn't work now.

    I tried sfc and DISM, none of these services works.

    When I try to restart the wuauserv I get "System error 10106 has occurred. The requested service provider could not be loaded or initialized".
    I really hope these problems will be fixed ASAP, it seems a lot of people have similar problems.
    08-12-2015 01:46 PM
  14. Sunsu Bee's Avatar
    Thannkkss worked like a charm ^_^
    gpobernardo likes this.
    08-12-2015 05:01 PM
  15. andrepiza's Avatar
    Msconfig suggestion didn't work for me. Now when I click on the app that I tried to install it doesn't do anything, not even shows the download on the queue. It also now says "you now own this app and can download on this device". Which I obviously can't... any other solutions came up? Thanks a lot.
    09-06-2015 02:02 PM
  16. andrepiza's Avatar
    Didn't work for me. Now when I click "install" on the app I was trying to download, it doesn't even go to the download queue. It also says "you own this app and can now download on this device" - which is obviously not working... Any other solutions? Thanks a lot.
    09-06-2015 02:06 PM
  17. Thibault Randour's Avatar
    Hey guys,

    I found my solution to this problem and its really stupid...
    just try connecting to another internet acces.
    At school they downloaded instantly so i was mindf***ed so i tried downloading something at home on my 3g hotspot and it worked.
    Nikodemus987 likes this.
    09-07-2015 12:59 PM
  18. Alex John44's Avatar
    I am unable to download applications from windows store.
    09-18-2015 12:15 AM
  19. Alex John44's Avatar
    I am unable to download apps from windows store.
    09-18-2015 11:41 PM
  20. lumianok smart's Avatar
    I'm having the same problem on windows 10 mobile (Build 10536) ... can't download any apps or app updates from the store ... it always says please try again. :/
    10-02-2015 06:51 AM
  21. Nikodemus987's Avatar
    This worked for me too! Been looking for solution all morning and it was this simple all along. Thanks, Microsoft.
    10-27-2015 02:24 AM
  22. billynolegs1973's Avatar
    OMG just while looking for answer they started downloading!!!
    11-02-2015 10:23 AM
  23. smile4me315's Avatar
    Same problem here, tried lots of things but nothing helpsAttachment 110191
    11-09-2015 10:05 PM
  24. smile4me315's Avatar
    This worked for me

    Right-click on the Windows 10 Start button and choose Command Prompt (Admin).


    Copy the following PowerShell command and paste it into the CMD window: *PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"












    Hit Enter to initiate the script.




    After the script finishes, immediately reboot the computer.




    Once you reboot, you can jump back into the Windows Store and the pending app updates should start to download.
    11-09-2015 10:06 PM
  25. un1fy's Avatar
    After clicking "normal boot" you may have to go over and uncheck safe mode boot, then restart your computer
    11-24-2015 03:51 PM
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