How can I fix my frozen email screen in Windows 10?

[Tom Anderson2]

I have Windows 10 and my email is through gmail. I can access it through my phone or the gmail link from Google, but the last 24 hours when I click on the envelope (mail) link at the bottom of my desktop, my email screen opens up but nothing is responding. I can't select any email to read or select any option--the screen is completely frozen. I have noticed since the Windows 10 download that the email screen instantly displays all older mail, but is slow to cough up any new ones. That wasn't a problem with the 8.1. I'm not a "techy" person, but wonder what I can do or how can I report a frozen email screen?

Tom Anderson

 

[Dracko_Aida]

I have been the same problem

 

[tanvrhakim]

I had the same problem both with mail and the store. I had to restart once so my store could run its updates and then one more time before it started working