1. michaelsnow's Avatar
    USB flash drive works fine, printer works fine, just any mouse. The laptop is a Compaq C500. Tried updating driver in Device Manager but I get an error: WINDOWS ENCOUNTERED A PROBLEM INSTALLING THE DRIVER SOFTWARE FOR YOUR DEVICE. WINDOWS FOUND DRIVER SOFTWARE FOR YOUR DEVICE BUT ENCOUNTERED AN ERROR WHILE ATTEMPTING TO INSTALL IT. THE DRIVER INSTALLATION FILE FOR THIS DRIVER IS MISSING A NECESSARY ENTRY. THIS MAY BE BECAUSE THE INF WAS WRITTEN FOR WINDOWS 95 OR LATER.
    I went to the Intel(R) N10/ICH7 Family USB Universal Host Controller - 27Ca and downloaded the most recent driver but when it tries to install it just says ERROR ENCOUNTER SETUP WILL CANCEL.
    08-10-2015 11:19 PM
  2. c3RAMburger's Avatar
    I had a very similar issue after doing a PC Reset after upgrading. My USB Controllers wouldn't work and couldn't detect my kb/mouse. After doing a cold boot today they came back on though. Windows Update might've also helped.

    Anyways, here's a thread detailing my issue and resolution (sorry, can't post links yet with my low post count so you'll have to remove the quotations/spaces from this link: "http :// www .tomshardware. com/ forum/id-2760727/ windows-usb-driver-installation-error. html#16447872"
    08-12-2015 10:24 PM

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