1. WPCentral Question's Avatar
    I can I get rid of this failed download and start again. When I try to do this ,the failed upgrade installs and then freezes at 91%.
    It is taking to 2.? Gb of my HDD so I know it is on the computer somewhere. Thanks
    08-11-2015 07:23 AM
  2. bonskibon37's Avatar
    Are you getting some type of error message? I have heard that at certain points of the upgrade one of them being around 93% it can seem like it has stopped, but it hasn't. It just takes a long time at certain points of the process.
    08-11-2015 10:53 AM
  3. bonskibon37's Avatar
    I miss read your post, sorry... You are getting a message that it has failed?
    08-11-2015 10:54 AM
  4. Ribomac's Avatar
    Yes, I get a message that the download has failed, But then I get the message that the update is preparing to install. When I do install it freezes at 91%. This has happened 3 times. It does not roll back to my previous O S. I get a black screen telling me to repair windows.
    I now have a message in the update window telling me (yet again) that it is ready to install. What I want to do, is get rid of this download ,which has failed and start again. As I mentioned it is on my computer, as the HDD has increased in size by 2. Something Gb. Can you help. Thanks
    08-11-2015 02:47 PM
  5. bonskibon37's Avatar
    There is a hidden file in the main directory $Windows.~BT where the files are stored. I would think deleting this file folder would make windows update re-download the files, but I am not for certain.
    08-11-2015 03:08 PM
  6. Ribomac's Avatar
    Thank you. I will try that. Not able to do it today.
    08-12-2015 04:52 AM
  7. bonskibon37's Avatar
    Thank you. I will try that. Not able to do it today.
    You may want to try this instead...Installing Windows 10 using the media creation tool - Windows Help
    08-12-2015 06:25 AM
  8. Ribomac's Avatar
    Thanks for your help. I tried today with the media tool, but again got stuck at 91%. I have given up at the moment. It would not be so bad , if it reverted back to 7, but it doesn't and then have to go through the process of an Aconis restore. Which, as yet, has not let me down. Thanks again.
    08-14-2015 04:28 PM
  9. robertbrunelle's Avatar
    Do not delete windows BT download ever until you upgrade. If you had already deleted, then rather than waiting, make an ISO using windows media creation tool.
    08-15-2015 03:53 AM
  10. Ribomac's Avatar
    As I said I used the media tool . It also stuck at 91%. I have unreserved the update, but it still keeps coming!!
    08-20-2015 02:16 PM

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