11-10-2016 09:59 AM
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  1. bsayegh's Avatar
    All this talk of sleeping and hibernating. I don't care if its sleeping or hibernating. If someone has their laptop on Sleep with full battery, it shouldn't be totally drained by the next morning unless there is something wrong.
    Narr likes this.
    08-26-2015 01:35 PM
  2. bsayegh's Avatar
    I posted a similar question last week but nobody replied =( My wife's laptop seems to go to sleep or hibernate when you tell it to, but in the middle of the night you can hear it chiming because the battery is low. It turns on for seemingly no reason.

    She took it back to Best Buy and the Geek Squad people said that it was probably a virus. Running Windows Defender didn't reveal anything. I think they were trying to give her crap about not paying for the warranty or something. They told her they would need it for 2 days and couldn't promise a resolution. Great.
    08-26-2015 01:37 PM
  3. Denis Radin's Avatar
    I had the same issue with my surface pro after upgrading to windows 10. I found that changing the keyboard and mouse power settings fixed the issue for me. I disabled the "allow this device to wake this computer" option in the power management setting in device manager.
    08-26-2015 07:43 PM
  4. Tasha Jaiswal's Avatar
    I had the same issue with my surface pro after upgrading to windows 10. I found that changing the keyboard and mouse power settings fixed the issue for me. I disabled the "allow this device to wake this computer" option in the power management setting in device manager.
    I went to device managers and there Keyboard and Mice and other pointing devices, but there is no power options for these two. I could only find the power options for Network adapters, and allow this device to wake this computer is disabled.
    08-27-2015 12:57 AM
  5. Major Plonquer's Avatar
    I have exactly the same problem with my SP2 Pro. It wakes up in my bag and gets very hot. Tried everything. No avail.
    08-27-2015 06:47 PM
  6. jtzako's Avatar
    Shut down, by default, doesnt appear to power down the computer. It goes into some sort of fastboot or sleep mode. The same thing happened on my surface pro 2. I go into the power settings and change the behavior of the shut down to actually power off the computer. Now my battery no longer drains while the surface is shut down.
    08-27-2015 07:53 PM
  7. Tasha Jaiswal's Avatar
    I go into the power settings and change the behavior of the shut down to actually power off the computer. Now my battery no longer drains while the surface is shut down.
    Where is that option exactly?? There are options to what the power buttons do, but no such option as you mentioned!
    08-28-2015 07:58 AM
  8. Sergiu Baiatu's Avatar
    I have the same problem on a Dell 7537, the battery is holding solid 5 hrs of work, when I shut it down with regular -> Start -> rclick -> shutdown it seems like it's shutting down but in the morning I try to turn it on -> it cannot because it doesn't have enough power even for that.
    For me W10 has been a disaster, graphics don't work as expected, this shutdown problem makes my laptop almost unusable. And the worst is that I am afraid that if I try to go back to W8.1 it will break the OS altogether and render my laptop unusable. I will try to roll back today and sure as hell will stay away from W10 for the rest of this lappy's lifetime.
    08-31-2015 03:11 AM
  9. Tasha Jaiswal's Avatar
    Yes, this shudown issue is huge and it makes the laptop useless! However I have got a trick. After shutting down the laptop, remove the battery and then put it back again! You wont see any battery draining when you turn the laptop on the next time. I know this is a temporary solution but I am hoping that MS fixes this problem in their next OS update!
    Last edited by Tasha Jaiswal; 09-02-2015 at 12:07 AM.
    09-01-2015 03:07 AM
  10. David Garcia Cano de los Rios's Avatar
    Hello , I had the same problem on an Inspiron 15 7537, I called Microsoft and they only told me to change the power plan to economy, whihc is stupid I know... than I called Dell and they told me to go back to Windows 8 and that they have not had any report of that problem before...

    So what I did was go into dell support website and downloaded/updated my BIOS version. When installing it prompts you that Dell does not recommend flashing a BIOS with the same version... but I just didn't care and continued...

    PROBLEM FIXED =) !

    This morning my lap had battery!!

    Hope is useful for you!
    09-03-2015 04:52 AM
  11. Tasha Jaiswal's Avatar
    I think the problem is with the BIOS. I own a Dell Vostro 3446 laptop and when I try to update the BIOS it refuses to update and says that you cant update to the same version of BIOS. I don't get the option of updating the BIOS as you got! I don't think there is any other solution left than rolling back to Windows 8.1
    09-04-2015 01:09 PM
  12. S_Wilson's Avatar
    I posted this yesterday but had problems posting. It finally did post but had a double post in the same post if that makes sense. Tried to edit it but deleted it instead by accident. Anyway here is what I had posted that might help you guys out.

    There is a post a tomsguide.com, search for "Laptop Battery Drains to 0% while Powered Off (Shutdown)" and you will find it. Basically the reason windows 10 doesn't completely shut down and drains battery while shut down or hibernated is because of a problem with the 11.x.x.x version of the Intel Management Engine Interface. If you downgrade to 9.x.x.x it will fix it completely. 10.x.x.x might fix it as well but do not know. My Lenovo Y50 did the same exact thing, after a day or 2 the battery would be completely drained while shut down or hibernated. This cured mine and it drains none while shut down or hibernated.
    BoyGau and bucfan11 like this.
    09-05-2015 01:42 PM
  13. Tasha Jaiswal's Avatar
    Thanks S_Wilson for posting this! But wont the downgrading of Intel Management Engine affect the working of the PC in any form? Apart from the shutdown issue, my laptop is performing well!
    09-06-2015 12:30 AM
  14. Tasha Jaiswal's Avatar
    Problem Solved! It was Intel Management Engine which caused the problem. I would suggest the ones who have this problem to downgrade to Intel Management Engine to version 9.x.x.x Thanks S_Wilson!
    09-17-2015 02:35 AM
  15. Dewg's Avatar
    I hope people are informing Intel support about this so they can fix in the next update of the engine.
    09-17-2015 09:16 AM
  16. Nhan Phu's Avatar
    Turn off Wifi or Turn on Airplane Mode before shutdown or sleep
    09-25-2015 06:46 AM
  17. 7537_user_raimonds's Avatar
    I have the same problem on a Dell 7537, the battery is holding solid 5 hrs of work, when I shut it down with regular -> Start -> rclick -> shutdown it seems like it's shutting down but in the morning I try to turn it on -> it cannot because it doesn't have enough power even for that.
    For me W10 has been a disaster, graphics don't work as expected, this shutdown problem makes my laptop almost unusable. And the worst is that I am afraid that if I try to go back to W8.1 it will break the OS altogether and render my laptop unusable. I will try to roll back today and sure as hell will stay away from W10 for the rest of this lappy's lifetime.
    Hello, I have the same laptop and facing same problem, I have looked around and can't find a solution for the power issue. I think going back to win 8 will be the right choice. But my question is. Do you have Intel Daul band n 7260 nic card on your dell 7537? I ask because the card doesn't work for me. Bought this laptop with win 8 and everything was working until updated to win 8.1, 10. Tried every driver but no success, my tp -link 150 mbps usb stick is better in every aspect. I 'am curious if there is some lucky one who don't have this issue with network card.
    10-04-2015 03:37 PM
  18. Kamran Khan13's Avatar
    How do you disable fast boot? and Please update again.
    10-18-2015 02:45 AM
  19. Kamran Khan13's Avatar
    Let me try that, if it works. I'll update
    10-18-2015 11:59 PM
  20. Srikiran's Avatar
    I was able to fix the issue permanently. After trying a lot of suggestions posted here and other sites which gave respite just temporarily, I found one solution that fixed this for good. The issue was with Intel Management Engine (IME). With installation of Windows 10, IME 11.X gets installed being the latest software. But that has some issues which was draining the battery. I downgraded that to the latest version in 9.X series. That fixed the issue. No awkward battery drains and the battery life is back to what it used to be.

    I would recommend you guys try this first before disabling fast boot and other settings. Hope this works out for you guys too.
    10-19-2015 03:25 AM
  21. bucfan11's Avatar
    I posted this yesterday but had problems posting. It finally did post but had a double post in the same post if that makes sense. Tried to edit it but deleted it instead by accident. Anyway here is what I had posted that might help you guys out.

    There is a post a tomsguide.com, search for "Laptop Battery Drains to 0% while Powered Off (Shutdown)" and you will find it. Basically the reason windows 10 doesn't completely shut down and drains battery while shut down or hibernated is because of a problem with the 11.x.x.x version of the Intel Management Engine Interface. If you downgrade to 9.x.x.x it will fix it completely. 10.x.x.x might fix it as well but do not know. My Lenovo Y50 did the same exact thing, after a day or 2 the battery would be completely drained while shut down or hibernated. This cured mine and it drains none while shut down or hibernated.
    It's been a week since I did this. It has completely corrected my problem. Battery is back to normal! Thanks!!! BTW, I notice no difference in computer performance.
    11-03-2015 03:22 PM
  22. bucfan11's Avatar
    Since I did this it has 100% corrected my battery drain problem...however I now get an occasional BSOD that has the "KERNEL DATA INPAGE ERROR. I never received this error until I corrected my battery drain issue. I'm going to update my file back to the version 11 and see if my BSOD error goes away.
    11-08-2015 03:44 PM
  23. DEEPAK RAWAT3's Avatar
    same problem :(
    11-30-2015 04:21 AM
  24. Sergiu Baiatu's Avatar
    I saw your post just now. The 7260 card is not working at all, never did, I cannot connect an ethernet cable to my laptop. The only way to connect it to internet is through wifi. As far as I could find it is not even mounted because no software recognises it. This is my first and surely last Dell laptop.
    12-02-2015 05:47 AM
  25. nazim qayoom's Avatar
    same problem....battery is draining even after proper shutdown.,,,,,annoying
    01-28-2016 01:51 AM
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