1. Windows Central Question's Avatar
    I am having trouble upgrading my PC to Windows 10.

    I received confirmation that my PC was suitable to upgrade to W10 and confirmation that I could start the upgrade process. However, after 4 hours, all I received is the "working on it" screen message. I switched off and rebooted and after another 3 hours, I have nothing more than the "working on it" screen message again.

    How do I proceed to upgrade to W10 ?

    My PC is a Dell Studio XPS 8100 with Windows 7, RAM of 6GB and a 64 bit operating system. I assume this is big enough to upgrade to W10 as Microsoft stated that my PC was suitable to be upgraded for W10.

    My PC shows a PC issue re Maintenance - Check backup settings - Windows cannot find the disk or network location where your backups are being saved. Options are :

    Change backup settings
    Try to run backup again.

    Does this affect the W10 upgrade process?

    I do not have a clue what the PC is talking about. Can you help? Please answer in non technical language

    Thanks
    08-25-2015 06:05 PM

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