1. Tsang Fai's Avatar
    In the past two weeks I have been experiencing this problem. Sometimes, almost all apps I downloaded (paid/free) do not open - the startup screen showed up but then the app window quickly disappeared / nothing appeared at all. Can only open the "Store" app and some built-in apps (even Mail could not be launched sometimes).

    Tried the following methods:

    1. In "Store" app, click on my picture > Settings > Manage your devices, and then remove all devices with apps installed under my Microsoft account. Then restart Windows.
    2. (For paid apps) Uninstall and re-install the paid app. But then the paid app could not be downloaded (forgot the error message...). I then downloaded a free app and finally the paid app will download then.

    (The above methods only work at 50% chance. Sometimes the apps can launch successfully after one/two days. Strange...)

    I am running the latest Windows 10 with all updated properly installed. Not running insider build.

    Have been very satisfied with Windows 10 except these app problems annoyed me a lot recently.

    Am I the only one? Did I do something wrong with anything that triggered these strange problems?

    Helps are much appreciated.
    09-06-2015 10:03 AM
  2. Talderon's Avatar
    I had issues where apps would sporadically not open or close like this and I tried just about everything under the sun. I even reset the OS.

    Here is what I did to fix my issue and I hope it will help with yours:

    Check your Date and Time settings and make sure the date/time and time zone are correct. Here were the steps I took:

    • Click on the clock in the taskbar
    • Select Date and Time settings
    • Turn Set time automatically to OFF
    • Verify your Time Zone
    • Under Change date and time, click the Change button
    • Change the time by like an hour or something so it is not correct
    • Turn ON the Set time automatically feature
    • Wait for Date and Time to update
    • Close the window
    • Launch Windows Store and verify


    You can reboot for good measure, but I didn't need it.

    Hope this helps!!
    Tsang Fai likes this.
    09-06-2015 10:23 AM
  3. Tsang Fai's Avatar
    I had issues where apps would sporadically not open or close like this and I tried just about everything under the sun. I even reset the OS.

    Here is what I did to fix my issue and I hope it will help with yours:

    Check your Date and Time settings and make sure the date/time and time zone are correct. Here were the steps I took:

    • Click on the clock in the taskbar
    • Select Date and Time settings
    • Turn Set time automatically to OFF
    • Verify your Time Zone
    • Under Change date and time, click the Change button
    • Change the time by like an hour or something so it is not correct
    • Turn ON the Set time automatically feature
    • Wait for Date and Time to update
    • Close the window
    • Launch Windows Store and verify


    You can reboot for good measure, but I didn't need it.

    Hope this helps!!
    I would definitely follow your suggestion next time when I have the problem.

    So I believe this is indeed a bug. I think Microsoft should take the highest priority to fix this bug because error on launching apps is really a big problem.
    09-06-2015 11:16 AM

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