1. Windows Central Question's Avatar
    The error message is "Your PC ran into a problem and needs to restart.We're just collecting some error info, and then we'll restart for you. If you'd like to know more, you can search online later for this error:DRIVER_IRQL_NOT_LESS_OR_EQUAL(i8042HDR.SYS)"
    09-26-2015 05:43 AM
  2. gpobernardo's Avatar
    I've encountered that at least twice - it's the new BSOD. In my case, I was able to determine the problem - I've installed a version of a driver that is not compatible with my hardware, so the solution was to install a different driver version.

    What was the last thing that you did before the error appeared? That will give you a hint as to what driver needs to be updated/downgraded.

    You may create a Windows Central account to respond in this thread.
    Laura Knotek likes this.
    09-26-2015 11:55 PM
  3. WPenvy's Avatar
    And what's the model number of your laptop? (so others can solve their problems too)
    gpobernardo likes this.
    09-27-2015 12:42 AM

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