1. Windows Central Question's Avatar
    I was running Windows 7 and upgraded to Windows 10. I lost no data or programs or pictures, etc. Windows 10 worked fine for about a month and then developed a "restart required" loop. After several attempts I tried the Recovery option, thinking it would take me back to a restore point as in Windows 7. Instead it took me back to Windows 7 and all data and programs (other than the Windows 7 default programs) are gone. How can I get back to either 7 with my data and programs or 10 with my data and programs?
    10-10-2015 09:04 AM
  2. Tumultus's Avatar
    Just download the Windows 10 Download Tool and either install the update again or perform a clean installation of Windows 10.

    For your files and data, check if you have a Windows.old folder on your C: Drive. You should find at least your documents under C:\Windows.old\Users\ <your user account >
    10-10-2015 10:11 AM

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