1. Windows Central Question's Avatar
    Im using windows 10 tp on my lumia 920 and im unable to unlock it from lockscreen using my pin. After i enter my key it just stays like that, even if i enter a wrong key it deoes not show that the key enterd is wrong. PLEASE HELP ME!
    10-17-2015 08:49 AM
  2. Tumultus's Avatar
    Does it react to touch input at all? (Meaning: can you see that a button has been pressed?)
    Try turning your phone off and on again (long-press power button) and see if that solves your problem.
    10-17-2015 09:29 AM
  3. Satyendra Nair's Avatar
    This happened a few times with me as well. The general fix was to just switch it off and back on, or a soft reset (volume down + power key for 10 seconds until you feel a vibration; then leave).
    10-17-2015 09:34 AM
  4. ajay puligandla's Avatar
    i have tried it but it is not helping
    10-17-2015 09:54 AM
  5. ajay puligandla's Avatar
    yes it reacts to touch input.
    10-17-2015 09:54 AM
  6. Satyendra Nair's Avatar
    I guess your last resort is a hard reset. If not that, the recovery tool. There's not to much you can do from a locked screen.
    10-17-2015 12:10 PM
  7. ajay puligandla's Avatar
    but i need the photos. is there any way to get the photos???
    10-17-2015 12:27 PM
  8. Tumultus's Avatar
    but i need the photos. is there any way to get the photos???
    Did you set up OneDrive to automatically upload your pictures?
    10-17-2015 12:34 PM
  9. ajay puligandla's Avatar
    yes i did but the most recent photos are not backed up
    10-17-2015 12:49 PM
  10. ajay puligandla's Avatar
    So the phone unlocked once so I backed up everything... It started it again so I used the windows recovery tool to go back to 8.1
    10-19-2015 12:59 PM

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