1. flexenburger's Avatar
    My Lenovo laptop recently had to have its hard drive replaced and Windows 10 has been installed rather than the original Windows 8.1 that was on the damaged hard drive. All was fine for about a week until a fault developed on BT's broadband network and after they'd fixed that, this laptop no longer connects to our BT Home Hub 5 Broadband Router. It will connect OK using an Ethernet cable and it will connect using wifi to a neighbour's Sky broadband system. All other devices in my house - PC, other laptops, iPads and phones etc. - have reconnected to the BT Home Hub 5 Broadband Router with no problem. The wifi adapter in the Lenovo laptop is obviously OK as it connects to my neighbours wifi without any problem, but why won't it connect to mine? Can anyone suggest a solution?
    11-04-2015 10:45 AM
  2. _Emi_'s Avatar
    My Lenovo laptop recently had to have its hard drive replaced and Windows 10 has been installed rather than the original Windows 8.1 that was on the damaged hard drive. All was fine for about a week until a fault developed on BT's broadband network and after they'd fixed that, this laptop no longer connects to our BT Home Hub 5 Broadband Router. It will connect OK using an Ethernet cable and it will connect using wifi to a neighbour's Sky broadband system. All other devices in my house - PC, other laptops, iPads and phones etc. - have reconnected to the BT Home Hub 5 Broadband Router with no problem. The wifi adapter in the Lenovo laptop is obviously OK as it connects to my neighbours wifi without any problem, but why won't it connect to mine? Can anyone suggest a solution?
    and what does it say? what error it tells you?

    you could try to remove the network profile so they act as it's the first time you set them up.
    by going to registro to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles
    and you delete the ones you want, but when you try to connect, it will act like it's a new network.
    Laura Knotek likes this.
    11-04-2015 02:23 PM
  3. flexenburger's Avatar
    Many thanks for your reply and your suggested remedy. However, I've fixed it now and the solution was far simpler as all I did was to reboot the router and then all was fine!
    11-05-2015 05:48 AM

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