1. Bagzton's Avatar
    A friend of mine is trying to upgrade his PC using ISO but he keeps getting an error that keeps restoring his PC back to Win8.1. His words "it finishes the install, gets to the copying files stage., then after a while it starts restoring my windows 8.1 back." The error code on the screenshot is 0x8007000E-0x2000C with the message "The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation."
    Please can anybody help out with this.
    11-18-2015 07:32 AM
  2. TechFreak1's Avatar
    1) how much free space does he have available as it sounds like he is trying to do an in place upgrade.

    2) does your friend have a sd card inserted in the machine that is being upgraded to 10?
    11-18-2015 07:59 AM
  3. Bagzton's Avatar
    1) how much free space does he have available as it sounds like he is trying to do an in place upgrade.

    2) does your friend have a sd card inserted in the machine that is being upgraded to 10?
    Hi, been offline for a while so the delay in replying. I contacted him with these questions as soon I got back online and he told me he's fixed it (he contacted Windows Support). Thanks for trying to help.
    TechFreak1 likes this.
    11-25-2015 02:37 AM
  4. GabeTheBeast's Avatar
    I have the same problem over and over again. 0x8007000E error, i restarted the PC multiple times, free all the space I could and nothing. Uninstalled averything I didn't needed and the same hapened. I installed 10 in a 7 PC and for the first time it worked no problemo. Please help.
    06-29-2016 01:28 PM

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