Cortana not working, Edge immediately closes
Hello. Im not sure if this is correct catorgory but if not let me know.
I have a toshiba laptop upgraded to windows 10. About a week ago my start menu, Cortana, & several other windows apps (calculator, etc) stopped opening at all. I did a system restore to about a week before. System restore took an unusually extremely long time but seemed to work.
NOW Cortana responds to Hey Cortana, but then the little corner cortana box just sits there, & cortana never speaks, nor searches, nor acts like it hears me.
My start menu opens normal but EDGE acts like its going to open, but before I see anything other than the blue background, it closes (no notification or anything). It does the same thing if i click a link to support ot something & get same result nomatter if using my taskbar icon, desktop, or startmenu.
Calculator, Word, etc all seem to work fine.
I thought I'd try restoring to previous time again however though i had 3 different restore point options when i restored the 1st time (&i had chosen the most recent), it shows no previous restore points & shows no space being used for restore storage!
Ive found some similar problems when i tried searching for solutions, however they all had AVAST installed, which i do not.
Could anybody help me with a good solution? Thank you very much for your time & assistance.
UPDATE: I was told at microsofts support to check to see if I gotten the upgrade. I looked and it showed failed on 11/16. They had me manually upgrade the build. It took forever but finally finished. Now my xbox app works but CORTANA doesnt even respond to "hey Cortana" & EDGE does still the same thing! grrrrrrrrr Its also been really slow/laggy in EVERYTHING I do since I did the build upgrade.
UPDATE= on another forum I was asked if I had gotten the new build upgrade. I checked my update history & found on 11/16 it failed, however it doesn't give option to retry. Any clue how to retry build failed upgrade too?
Hello. Im not sure if this is correct catorgory but if not let me know.
I have a toshiba laptop upgraded to windows 10. About a week ago my start menu, Cortana, & several other windows apps (calculator, etc) stopped opening at all. I did a system restore to about a week before. System restore took an unusually extremely long time but seemed to work.
NOW Cortana responds to Hey Cortana, but then the little corner cortana box just sits there, & cortana never speaks, nor searches, nor acts like it hears me.
My start menu opens normal but EDGE acts like its going to open, but before I see anything other than the blue background, it closes (no notification or anything). It does the same thing if i click a link to support ot something & get same result nomatter if using my taskbar icon, desktop, or startmenu.
Calculator, Word, etc all seem to work fine.
I thought I'd try restoring to previous time again however though i had 3 different restore point options when i restored the 1st time (&i had chosen the most recent), it shows no previous restore points & shows no space being used for restore storage!
Ive found some similar problems when i tried searching for solutions, however they all had AVAST installed, which i do not.
Could anybody help me with a good solution? Thank you very much for your time & assistance.
UPDATE: I was told at microsofts support to check to see if I gotten the upgrade. I looked and it showed failed on 11/16. They had me manually upgrade the build. It took forever but finally finished. Now my xbox app works but CORTANA doesnt even respond to "hey Cortana" & EDGE does still the same thing! grrrrrrrrr Its also been really slow/laggy in EVERYTHING I do since I did the build upgrade.
UPDATE= on another forum I was asked if I had gotten the new build upgrade. I checked my update history & found on 11/16 it failed, however it doesn't give option to retry. Any clue how to retry build failed upgrade too?
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