1. Windows Central Question's Avatar
    I recently upgraded to windows 10. All the pictures that were on my computer before then I am not able to view. Open option "photos" states "it looks like we don't support this file format" and "windows photo viewer" says "cant open this picture because either photo viewer doesn't support this file format, or you don't have the latest updates to photo viewer".

    Any pictures I download off my phone after the update I am able to view. It is just those that were on the computer before the update. Please help!
    11-27-2015 04:42 PM
  2. RobertFletcher69's Avatar
    Have you had any luck with this post, I have the same issue and I am extremely frustrated with Windows 10.
    12-15-2015 09:05 AM
  3. orlbuckeye's Avatar
    Download Photoshop from the Microsoft store. If you don't like modern apps try GIMP, Paint.net, or ASDSee. Also here are some photo editors.
    12-15-2015 09:54 AM
  4. Rahul9's Avatar
    This issue used to persist around 3months ago when I was on preview. Look for any updates available for photos in the store also windows update, if not, restart.
    Even then if you cant, then try reinstalling.
    12-15-2015 10:01 AM
  5. hshair's Avatar
    No! I am really frustrated as well. Ive downloaded almost every photo app and it still wont allow to view my pictures. I even have pictures on external hard drives and when I try to view them, I get the same problem.
    12-29-2015 01:54 PM
  6. hshair's Avatar
    I have tried to install almost every photo app. Including all the ones you mentioned without any luck :-(
    12-29-2015 01:56 PM
  7. hshair's Avatar
    No updates for photos available. Do you mean reinstall Windows 10? How would I go about doing that?
    12-29-2015 01:58 PM
  8. hshair's Avatar
    I have Paint but was not able to download GIMP or ASDSee. How can I download those?
    12-29-2015 02:01 PM

Similar Threads

  1. Replies: 6
    Last Post: 11-30-2015, 09:30 AM
  2. Why won't my Windows update work?
    By Ash2theley1983 in forum Windows 10
    Replies: 0
    Last Post: 11-27-2015, 04:06 PM
  3. How do you delete ALL mail at once in Windows mail?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 11-27-2015, 03:58 PM
  4. Windows 10 Mobile 10586.11 Hey Cortana Germany
    By Dirk Bromberg in forum Windows Insider Program
    Replies: 1
    Last Post: 11-27-2015, 03:33 PM
  5. Windows 8.1 updates
    By MaryJane197 in forum Windows Phones
    Replies: 0
    Last Post: 11-27-2015, 03:21 PM