1. patb63's Avatar
    Hey all,

    I have a Surface Pro 2 (on the Insider Program) trying to download the "Cumulative Update for Windows 10 Version 1511 for x64-based systems (KB3116908)" update. I keep getting the above error (0x80070570) when it tries to download. I feel like I read something about this somewhere on here, but I can't seem to find anything relative to my circumstances when I search for it.

    Any help would be greatly appreciated. My wife is wanting this Surface Pro when I upgrade!!!
    12-03-2015 10:44 AM
  2. Bigfireq's Avatar
    I'm running into the same thing, haven't found a solution yet.
    12-03-2015 12:53 PM
  3. Bigfireq's Avatar
    And then I found an answer. Go to "C:\Windows\SoftwareDistribution\Download", delete all the files, and then retry the download.
    12-03-2015 12:57 PM
  4. patb63's Avatar

    I tried that, but it won't let me delete the file that's there because it is in use.
    12-03-2015 01:35 PM
  5. Bigfireq's Avatar
    Hmm, I didn't have that problem. I'd suggest rebooting and then immediately trying to delete the files (in case a previous attempt to update locked them) and do the usual "make sure you're an admin" thing.
    patb63 likes this.
    12-03-2015 01:57 PM
  6. patb63's Avatar
    Yep, tried that, too. Still wouldn't let me delete it.
    12-03-2015 02:08 PM
  7. Massyboy's Avatar
    Download unlocker unlocker.en.softonic.com and you can delete the files that way
    Last edited by Massyboy; 12-04-2015 at 01:41 AM.
    patb63 likes this.
    12-03-2015 03:46 PM
  8. buggy82's Avatar
    Stop the Service "Windows Update" in services.msc before renaming/deleting the Windows\SoftwareDistribution folder.
    patb63 likes this.
    12-04-2015 06:11 AM
  9. patb63's Avatar
    I did it the old fashioned way....went to Microsoft and downloaded the update file and ran it. It's all good now.

    Thanks for all the responses.
    12-04-2015 07:24 AM
  10. Ara Carrano's Avatar
    Using IE 11 go to

    Sorry cant paste links yet

    12-04-2015 07:37 PM
  11. patb63's Avatar
    Thanks again everybody for the help.
    12-14-2015 03:17 PM

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